Kaushi

[Kaushi @KauBee]

@UC_Assist Eventually, I was told to contact the AC manufacturer directly, while the service provider took no responsibility for the failed repair. To make matters worse, the repair job was deleted from my app.

[Kaushi @KauBee]

@urbancompany_UC has conveniently removed the repair booking from my app.technician took my product & kept it for 4 days, then returned it in worse condition than before.
Now they’re saying the brand needs to inspect it and, of course, they expect me to bear the cost.

[Kaushi @KauBee]

@UC_Assist The best resolution was to take part & keep it for 4 days. Not only was the issue not repaired, but the problem became worse. Then asked to close job & submit warranty claim for work that was never completed.
After escalating the matter, no one was able to identify the issue.

[Kaushi @KauBee]

@urbancompany_UC Most unreliable service UC visit 5 times, took AC PCB repair, yet issue remains & is even worse. Now UC says I should contact the AC company as I didn’t pay for repairs. But u took my original part, made the condition worse, & still no fixWho bears the cost now?

[Kaushi @KauBee]

@UC_Assist Well your technician did come and have a look and again not working today.

[Kaushi @KauBee]

@urbancompany_UC Booked an AC repair for a compressor starting issue. The technician took parts away for 3–4 days, returned, and the problem was still not fixed. Customer care then asked me to close the job, pay ₹4,500, and claim it under warranty. Why should I claim warranty.

[Kaushi @KauBee]

@boschindia Bosch refrigerator (Model: KGN46XL40I, purchased 2019).premium refrigerator becoming “non-repairable” in 7years due to an internal fault is not what customers expect. The product was normally maintained and used , yet the only resolution offered is a 15% refund.

[Kaushi @KauBee]

@NaturesBasket.
ordered Surti tomatoe 139/kg, was billed for 1 kg, but received only 600 gms.
On calling the branch she tells me
It’s 1kg I told her I have a weighing scale & that’s when she agreed.
This has happened twice now. Not what I expect from a premium grocery store.

[Kaushi @KauBee]

@Zopper_IN My AC was picked up by your team 2 weeks ago for a coil change. Despite multiple follow-ups, I still haven’t received it back. I was promised delivery yesterday, but now your representative won’t even take my calls. Extremely disappointing and unprofessional service.

[Kaushi @KauBee]

@cromaretail Why do you sell extended warranties that u do not honour it.I have been on the customer care number for over 40mins and she could not find the product I purchased nor details on my extended warranty and refused to take my bill details that I had for proof of purchase

[Kaushi @KauBee]

@cromaretail You have the most uncompetitive customer care representative who have no idea or details of the registered customers.
When my query could not be answered your customer care has gone blank on me and not answering.Been on call for over 40mins with no resolution.

[Kaushi @KauBee]

@MaxLifeIns Great resolution that you give me my policy https://t.co/MjmhmVBBP8 initial complaint was about a staff that try to sell a policy with wrong information and then called for transfer of premium for a policy that did not exist.What action has been taken against that staff?

[Kaushi @KauBee]

@MaxLifeIns Staff at your Andheri West Mumbai Branch cheat customers.I have received a call for transfer of premium for a policy that does not exist from a staff at your branch who had fraudulently tried to transfer my existing policy to a new policy without my consent and taking

[Kaushi @KauBee]

@MaxLifeIns Which team member.Your just highlighting the concern there is no update or action on the https://t.co/E7j30ELmne gives me no other option but to report the company and your staff officially to the https://t.co/30GvLYiDsy it looks now as if your really not bothered about the fraud

[Kaushi @KauBee]

@MaxLifeIns @MaxLifeIns No resolution yet.This leaves me no choice but to report this mater officially with the police now.Repeatedly complaining that your staff fraudulently tried to transfer premium to a policy that is not mine and the registered email id of that policy is of your staff.

[Kaushi @KauBee]

@MaxLifeIns @MaxLifeIns The email you have replied to which mentioned on DM is of the same staff that I am complaining https://t.co/1oyqcDRtqS has my registered email id changed to hers.This is of serious concern as OTP for the policy is received on email ID.

[Kaushi @KauBee]

@MaxLifeIns @MaxLifeIns I it’s been 4 days and the only reply i have received that an update has been sent on my registered email id.I have received no update on my registered email id.

[Kaushi @KauBee]

@MaxLifeIns @MaxLifeIns I it’s been 4 days and the only reply i have received that an update has been sent on my registered email id.I have received no update on my registered email id.

[Kaushi @KauBee]

signatures with false promises that the original policy was being sent for redemption.Please let me know where can I report this before I make an official complaint with the Police.