Shame on you! I have used you for years and this has been the worst service of my life. They do not care about their customers. Lost an entire day of town with a 4 year old. Trip ruined with no place to lay our heads until 11. Insane. @HiltonHotels@HiltonHonors@Hilton
@HiltonHotels@Hilton I have requested a phone call and you all have not, but have no problem taking peopleโs hard earn money. Ruined a trip and have no decency to give proper customer service or a call as I have requested multiples times
The Hilton ruined me and my 4 year olds beach trip and will only give me $50 after I had to find a new hotel at 10pm since they could not check us in. Their system was down but itโs my problem. No one will assist me. Beyond upset @HiltonHonors@Hilton@HiltonHotels