@IcelandFoods Just spent 45 mins on the phone with your customer service agent who couldn't do jack to help. Also didn't seem to care. Said they'd processed a refund and that I'd get an email... still waiting ON: 270803269. Asked for recording of call via email for complaints procedure also.
@IcelandFoods my shopping hasn't arrived. I need my money back so I can actually go and get food for them to eat tonight. After speaking to your customer service department, they aren't even bothering to tell customers that they were having trouble. They just aren't turning up
@mandm I've dm'd you. My order is being sent to my old address, even though I made sure that my new address was typed in before purchasing? Can someone help please. TIA
@AsdaServiceTeam online order for dlvry Mon. never showed. I called ur CS team n was told wait till 11pm as they cnt do ne thing n that it would cancel n I'd get refund. 48hrs ltr I've been charged order. Can't afford a shop n have to wait for email 2 say if I'm allowed a refund?
@JDhelpteam Funny how if someone owed you money for goods delivered in November. You'd already have a bailiff at their door. Yet you're happy to take people's money and not deliver the goods nearly 3 weeks later. Disgusting,Can't even give me an answer as to when I'll receive it
@JDhelpteam Can't get through to your customer service... I've dm'd you with my information. You've got my money and I've got jack all... Wheres my order or my money???? Sort it out.