@MadisonKirkbri1@JaneWhiting17@pritipatel@HM_Passport Maybe mention this team if you get to speak to the progression team. You need to have been waiting over 10 weeks and travelling within 2 weeks. Haven’t heard back yet, but contact by date of travel…so hoping to hear early next week! We travel on the 5th
@MadisonKirkbri1@JaneWhiting17@pritipatel@HM_Passport Spoke to progressionteam, told them escalated service requests had been sent but she said it needs to be upgraded and that it was a different team. She made sure i got a confirmation email, which says to send proof to this team. No idea how/why it’s different, hoping it’s better!
@bgrantmaking @HM_Passport Thank you. We live in Essex so Durham is quite a journey, particularly when we are the driving to France for the holiday, so may have to try our luck with London first, then Durham…hopefully won’t need to do either!🤞🤞
@littlesprite_ @ukhomeoffice@UKHomeSecretary Yes did all that, thank you for your help though. It seems our applications must just be stuck somewhere. Doesn’t help we applied by post which seems to really baffle everyone we speak to on the phone!!🙄
Am ill with stress over the appalling service of the @HM_Passport . 2 applications sent 15 WEEKS AGO, no progress! Has been upgraded to the Liverpool Upgrade service, does this work? (Escalated service hasn’t!) We travel next week! #HMPO#pritipatel@pritipatel#passportdelays
@littlesprite_ @ukhomeoffice@UKHomeSecretary Thank you, have sent a few requests to that address but to no avail unfortunately. Escalation team said they were being sent for examination but was told by progress team they hadn’t and needed to do an urgent upgrade to a different team…no one has a clue what to do basically!
@Eclipse_elec@HM_Passport@pritipatel It really is unbelievably awful! Have been told so many lies, no one has a clue what they are doing!😡 this is genuinely making me ill all of this stress! Totally feel your pain!
@Abiwhere@SimonCalder@HM_Passport Thank you. So did you just turn up? Didn’t need an appointment? Hoping it won’t come to this, we have a few more days, but want to be prepared and know our options as it’s looking less and less promising we will receive them on time
@Abiwhere@SimonCalder Was your passport being processed at the London office? Or did you just travel to most local…ours are at Durham apparently, wondering if we were to turn up at London office if they could do anything? Thanks
#passportchaos#passportdelays@HM_Passport
@JaneWhiting17@pritipatel@HM_Passport Oh my goodness, that is very concerning! Was hoping the LiverpoolUpgradeTeam would do the trick, but clearly not if you had no luck! Sorry to hear this, it is so bad! I am in bits with worry! It’s absolutely appalling! #hmpo#passportchaos#passportdelays
@mrmorton1978@ukhomeoffice@UKHomeSecretary Thank you, we have contacted @RebeccaHarrisMP CastlePointBC MP over a week ago, however so far she has only been able to tell us they are they are “awaiting examination” (which they have been since the 26th April!) and has moved nothing along at all which is rather disappointing
@ukhomeoffice@UKHomeSecretary
URGENT help required please! Severe delays with our passport applications! Have waited 15 WEEKS, travelling next week! Still “awaiting examination” absolutely appalling service! #ukhomeoffice
@JaneWhiting17@pritipatel We are in a very similar situation now! Applications sent 15 weeks ago! Escalation team have done nothing, travelling next week! Has now been sent to the Liverpool Upgrade Team. Was this successful in the end for you?
@JaneWhiting17@HM_Passport@pritipatel