@O2 Weeks and weeks of no mobile signal, despite a SIM upgrade and repeated complaints. Paying £60+ a month for a phone I can't reliably use! No calls, texts or mobile data when out and about. It's a genuine safety concern, yet still no ETA for a fix. Absolutely unacceptable! 😡
Wow here we are again @virginmedia total loss of services YET AGAIN!! Was convinced by your team to take another contract out and less than weeks in, we're back to square one. We are on the vulnerable/priority list and again paying for services that don't work! Not good enough
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@virginmedia After weeks of a landline service being non-existent I was assured this would be fixed yesterday, it's not! Vulnerable isolating person relies on this to keep in touch and in emergencies. Not good enough yet again. Fed up of feeling fobbed off!