@virginmedia No I sent a letter under the advice of one of your guys and have had nothing back. And I was without internet and TV for most of yesterday and again last night through to this morning nothing... Ridiculous
@virginmedia Nope no information, no call backs, no nothing. I’ve wasted countless hours waiting for an engineer on several occasions, you are the worst!!!
@virginmedia Well if I didn’t lose my internet daily and my TV frequently and get promised engineers that never show up all the time I might believe your apology! I’m moving to @SkyUK I’ve had enough of this nonsense