KEEN

Family-owned maker of original hybrid sandals, boots & sneakers, doing our part to create a positive effect in the world. We call it the KEEN Effect 🌏

[KEEN @KEEN]

@ChaseAdventr333 We're sorry to see this happen to your Newports! We stand behind our products and offer a one-year warranty on material defects. You can file a warranty claim here: https://t.co/z8Bv314NTV and our customer service team will be in touch. Thank you.

[KEEN @KEEN]

@PandaMilk58 We're bummed to hear about your experience. We stand behind our products and offer a one-year manufacturer's warranty on material defects. You can file a warranty claim here: https://t.co/z8Bv314NTV and our customer service team will be in touch. Thank you.

[KEEN @KEEN]

@Oldre21 We'll tell our product team you'd like to see them return!

[KEEN @KEEN]

@triallaw Oh no! We're bummed to see your Targhee boots are falling apart. We stand behind our products with a one-year manufacturer's warranty. You can file a warranty claim here: https://t.co/z8Bv314NTV. We'd recommend you look into the Targhee IV which has a new glueless outsole!

[KEEN @KEEN]

@Michael07369542 Check out the options under the filters button!

[KEEN @KEEN]

@suli_elf @BarrysBro Hi, please check your email inbox for a response from us. Thank you!

[KEEN @KEEN]

@Julinivicious Hi Julio, please send us a DM with your email address so we can look into what's happening. Thank you!

[KEEN @KEEN]

@rychel Hi Mark, we're sorry you had a bad experience with our customer service. We've asked the team to respond to your email, so please check your inbox for an update!

[KEEN @KEEN]

@RasJeff We're sorry to see this happen. Looks like they pulled a Notebook on you! We do have a one-year warranty for manufacturing defects like delamination. Please send us a direct message for more info!

[KEEN @KEEN]

@JDubbTV We're sorry to see that this happened to your shoes. Please send us a message with your email so we can follow up with you!

[KEEN @KEEN]

@SigiUlf We love this! So glad your KEENs could join you on so many adventures!

[KEEN @KEEN]

@TheHumanistX Hi! We're sorry to hear that you're having a hard time reaching us! Send us a private message with your email address and we will follow up with you!

[KEEN @KEEN]

@LikeOldTat 💛

[KEEN @KEEN]

@SKomjati @couponfollow Please feel free to send us a direct message with your inquiry so we can look into this further and help you directly.

[KEEN @KEEN]

@HulaGir44479524 Hi! The Kanyon does not have a raised metatarsal ridge in the footbed. Let us know if you have any other questions!

[KEEN @KEEN]

@OldSchoolPhD @redheadranting Thank you for your review. We sincerely hope the shoes meet your expectations and provide the comfort you're looking for.

[KEEN @KEEN]

@RussellWolff Hey Russell! It looks like we did not get a warranty claim from you unless it was filed under a different email address or name. Please send us a DM if you need a link to the claim site or give us a call at 1-866-676-5336 if you need assistance with the form!

[KEEN @KEEN]

@Da_Ca3man We are sorry to see this. We are happy to take a closer look at your pair and encourage you to create a warranty claim by following the link below.

https://t.co/H0yn6Kh5pD

[KEEN @KEEN]

@ErikaHubba39642 @couponfollow Please send us a DM or reach out to our team. Our team of experts can be reached by phone at 1(866)676-5336.

[KEEN @KEEN]

@addict_outdoors Hi! Sorry to see that this happened! We do not have replacement laces to send out, but there are a lot of options available online to purchase replacement laces. We recommend Lock Laces.