Keith Haslam

Experienced golf development and management executive. Currently part of Golf Saudi team developing golf in the Kingdom.

[Keith Haslam @KeithHaslam]

@edhodgesport It’s not too bad @edhodgesport

[Keith Haslam @KeithHaslam]

Total lack of acknowledgement of the issues and told contact centre cannot book alt carriers, but this is one of the obligation options. Lack of response and acknowledgement of what actually happened maybe one of worst customer experiences I have had. @Ryanair all is forgiven.

[Keith Haslam @KeithHaslam]

Dear @qatarairways and @qrsupport I have now sent more than 15 emails to your support team about the poor service and subsequent refusal to accept responsibility for not getting me to my destination after a cancelled flight. I will be posting all emails, one post at a time.

[Keith Haslam @KeithHaslam]

Flight cancelled, it happens. Offered alt that would get me to destination approx 37 hrs after original time. Asked for alt carrier, refused to even consider. In end I have to book own flights and even taking three flights arrive 5 hrs before alt flight due to take off.

[Keith Haslam @KeithHaslam]

@qrsupport and @qatarairways this has to have been one of the worst responses to an issue which whilst not your fault, is your obligation to get me to my destination as quickly as possible.

[Keith Haslam @KeithHaslam]

@qrsupport I have tried through the DM route as I do not feel comfortable doing on social media. However, over 30 days since @qatarairways cancelled my flight, ignored my requests to book alternative carriers and offered a flight 1/3

[Keith Haslam @KeithHaslam]

That was due to land 32 hrs after the original time, plus 18 emails to the support centre, probably a dozen calls and all the while receiving responses which do not even acknowledge the facts, I am taking to the public route. 2/3

[Keith Haslam @KeithHaslam]

@waynesheffiel14 @jeremy_slessor Or you can block him if you don’t want people to be allowed to comment on your views?

[Keith Haslam @KeithHaslam]

@Antognollagolf Great work and well deserved

[Keith Haslam @KeithHaslam]

@edhodgesport @GolfTait So it’s “The” Tom Watson, not the just the 8 time major Champion. Good to see him still going strong!

[Keith Haslam @KeithHaslam]

@davidscottPGA @PGAScotland @ThePGA Congratulations David,well deserved.

[Keith Haslam @KeithHaslam]

@performance_54 An amazing place.

[Golf Saudi جـولف الـسـعـوديـة @Golf_Saudi]

#جولف_السعودية في كامل جاهزيتها للبطولة غدا👋

[Keith Haslam @KeithHaslam]

@LOBBandPARTNERS @RoyalTroonGC @EIGCA @dsampsongolf @DavidNelson86 @RennieDesign1 Well done Tim. Great golf course.

[Keith Haslam @KeithHaslam]

@Dunscargreens1 @KenSiems @JacobSiems @DunscarGolfClub Good to see you at my old golf club @KenSiems

[Keith Haslam @KeithHaslam]

@cunninglyclever An amazing spot!

[Keith Haslam @KeithHaslam]

Eid Mubarak. Wishing everyone a blessed Eid.

[Keith Haslam @KeithHaslam]

@waynesheffiel14 Hope you have had a great Xmas and New Year.