Keith Hodges

SEO guy.

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[Keith Hodges @KeithHodges21]

@PeabodyLDN 2 X stage 2 complaints, a stage 1 and a request from your fire team that is now 8 weeks old. Do you not care about the safety of residents?

[Keith Hodges @KeithHodges21]

@PeabodyLDN is it usual stage 2 complaints would be 2 weeks late in their response?

[Keith Hodges @KeithHodges21]

@PeabodyLDN 2 stage 2 cases overdue, 2 stage 1 complaints unanswered. At least you've started 2023 consistently.

[Keith Hodges @KeithHodges21]

@PeabodyLDN @helloPeabody when will we have these new case numbers as you promised?

[Keith Hodges @KeithHodges21]

@PeabodyLDN as per the screen. How long will it take for these new case numbers for cases which don't have them?

[Keith Hodges @KeithHodges21]

@PeabodyLDN But you have refused to action a case raised on 18th August and 23rd May. Despite myself giving you evidence they have been actioned.

[Keith Hodges @KeithHodges21]

@PeabodyLDN your boy James is now refusing to action case numbers where we don't have them, and evidence of the complaint has been given to him. Why is this?

[Keith Hodges @KeithHodges21]

@PeabodyLDN we've supplied all details to your team (again). When will we have case numbers for ALL complaints separately? Or are you trying to keep your overall complaint numbers down?

[Keith Hodges @KeithHodges21]

@PeabodyLDN @PeabodyLDN we're still waiting for @helloPeabody to sort overdue correspondence, breaches of lease and safety of tenants / leaseholders. So feel free to give them a nudge once you're done spouting your dodgy branding.

[Keith Hodges @KeithHodges21]

@PeabodyLDN Hey @PeabodyLDN maybe you could use it to hire staff to answer your leaseholders who you're in breach of contract with?

[Keith Hodges @KeithHodges21]

@PeabodyLDN still waiting for a response on 5 complaints dating from Feb. Good effort Peabody.

[Keith Hodges @KeithHodges21]

@PeabodyLDN @hackneycouncil Hi @PeabodyLDN will you teach your apprentices to be as unhelpful and to ignore your tenants like the rest of your staff do?

[Keith Hodges @KeithHodges21]

@PeabodyLDN @happyenergyuk Hi @PeabodyLDN your staff are refusing to answer queries despite multiple failures and breach of contract fyi

[Keith Hodges @KeithHodges21]

@PeabodyLDN @G15London How are you supporting tenants who made queries about rents in August and have received no reply?

[Keith Hodges @KeithHodges21]

@PeabodyLDN @helloPeabody Hi @PeabodyLDN - as mentioned I've already tried to chase this. How would your approach differ?

[Keith Hodges @KeithHodges21]

@PeabodyLDN could you let me know why you're ignoring residents complaints that have been live since Feb 2022 as we as refusing to give updates on EWS1 work? Radio silence. Refusal to update. In breach of lease.