Kelly Riv

[Kelly Riv @Kellyriv10]

@HiltonHotels, thank you for your incredible service at Hilton Garden Inn, Mongkok. Natalie, your front desk rep, was amazing. Made my birthday in Hong Kong even more special. #loyalcustomer

[Kelly Riv @Kellyriv10]

@hkairlines, thank you for being so amazing to me on my birthday, yesterday! The service & incredibly sweet card from the aircraft crew really made my day so special!

[Kelly Riv @Kellyriv10]

@Target is there an issue with your website? Can’t log in, add items@to ship it or cart. Completely unresponsive. Help appreciated!

[Kelly Riv @Kellyriv10]

@Target, is there an issue with your website? I’m unable to sign in, add items to cart or select items for “ship it”. Completely unresponsive. Help is appreciated :)

[Kelly Riv @Kellyriv10]

@MumfordAndSons , my one Christmas wish is to see the #DeltaTour come to #Shanghai. Got my sister to see you guys in #NYC, & as predicted, she said it was the best concert she'd been to; didn't want it to end. Saw you guys in 2016 & would love to see you again! #Santabegoodtome

[Kelly Riv @Kellyriv10]

@FedEx @FedExHelp you dropped the ball today. Driver lies and I have to be left dealing with a missing package that requires a signature. I don’t have time to wait around another full day & no guarantee for morning delivery. Way to show you care for your customers. Unacceptable.

[Kelly Riv @Kellyriv10]

I unlocked $29 Rush tickets for @latinhistory101 on @TodayTix! Tap here to unlock: https://t.co/0kFk98Wsjt #TodayTixRush #LH4M

[Kelly Riv @Kellyriv10]

@ChrisEvans @MarkRuffalo @iamcardib @JoeSchilling187 @SnoopDogg especially for those that seem to only carry hate & greed in their hearts. I personally like knowing there are still compassionate people in the world. You weren’t duped, you were compassionate, and I thank you for that! (2/2)

[Kelly Riv @Kellyriv10]

If it’s true what they’re saying about #KeatonJones’ mom, I do hope that @ChrisEvans @MarkRuffalo @iamcardib @JoeSchilling187 @SnoopDogg & all other celebs who showed support don’t stop being who they are because the only way to combat the negative is through love & support (1/2)

[Kelly Riv @Kellyriv10]

@ColourPopCo Still no reply about the fact that I can’t DM you? I have never experienced anything like this.

[Kelly Riv @Kellyriv10]

@heeykathleen @ColourPopCo That is awful. So sorry that happened to you. I will never shop them again. They need a serious overhaul on customer service and quality control.

[Kelly Riv @Kellyriv10]

@heeykathleen @ColourPopCo And really you ask me to DM you yet one can’t even do that. Incredibly poor customer service.

[Kelly Riv @Kellyriv10]

@heeykathleen @ColourPopCo Really? So disappointing how dismissive they are and don’t even remotely attempt to help the situation. It’s makeup, u hv to be very careful because of bacteria concerns. The least you could do is offer an exchange but nothing so now I’m disputing it with my credit card.

[Kelly Riv @Kellyriv10]

@ColourPopCo You say for me to DM you and yet this is what I get. Don’t you think I would’ve done that had I could? I’m sorry, I’m just incredibly disappointed in this whole process.

[Kelly Riv @Kellyriv10]

@ColourPopCo dismissal and no response to valid customer concerns speaks eons to the type of company you are running. I believed in your product and wanted to support but am floored at how disappointing my customer service experience has been. So unprofessional.

[Kelly Riv @Kellyriv10]

@ColourPopCo No help or assistance given in the matter knowing one should be extra careful when it comes to makeup and knowing that they were meant to be gifts. Quality control & presentation is everything. True what they say-you get what you pay for. Shameful! 2/2

[Kelly Riv @Kellyriv10]

So lesson learned. I will not be giving my business to @ColourPopCo again. Ordered items for Xmas gifts & 1 came in incorrect packaging & the other came w/damaged packaging—inside the shadow compact. Their response? It’s totally safe. Uh, wrong answer! 1/2

[Kelly Riv @Kellyriv10]

Watching @TiffanyHaddish on @TheEllenShow & all I can say is I want to be friends with her. You are pure joy & real. Keep doing you because you deserve all the success & praise!

[Kelly Riv @Kellyriv10]

@NBCThisisUs @ChrissyMetz tonight’s episode could not be truer to life. You guys are killing me tonight in every beautifully heartbreaking way possible.

[Kelly Riv @Kellyriv10]

@CarlosBakery walked in to your 42nd st. location ready to make an office purchase & walked out empty handed bc you don’t take proper precautions with nuts contamination. Shame, but couldn’t chance a coworker being sent to the ER. #foodforthought #nutallergy