@cebu_alpha or at least an acknowledgment. Instead, you blocked him. That’s disappointing and unprofessional. Businesses should know how to accept criticism and improve, not block customers for giving honest feedback.
@cebu_alpha
@cebu_alpha It was really disappointing!!Constructive feedback should be taken as an opportunity to improve your service, not ignored or silenced!!!
#cebu
@cebu_alpha My friend has been a regular customer of your spa. But one time he had a really disappointing experience. The towels were smelly, the CR was dirty, and there was even a cockroach. He respectfully shared his experience through text and on X, hoping for an apology