Victoria Kent

Auntie, historian, avid theatre goer and occasional risk manager.

[Victoria Kent @Kenty247]

@McDonaldsUK ordered a Big Mac meal today. Got some kind of cold monstrosity with soggy onions and bacon in it. I want a refund.

[Victoria Kent @Kenty247]

@Dominos_UK my delivery was an hour late 3 weeks ago and arrived with a topping I am allergic to. Have emailed several times to request a refund. Why have you not even acknowledged my complaint?

[Victoria Kent @Kenty247]

@beds_co_uk where is my bed? I ordered it 2 weeks ago. Have had no information. Ignored all of my emails chasing. I want this order cancelled IMMEDIATELY.

[Victoria Kent @Kenty247]

Worse bank I've ever had to deal with. Elevated charges, poor customer service, 28minutes on hold to get a response to a simple question. £400 of charges for an account I never use. Adios@santanderuk

[Victoria Kent @Kenty247]

@Wickes have now had to formally follow your complaints policy to record my disgust. Have also reported you to the Furniture and Home Improvement Ombudsman.

[Victoria Kent @Kenty247]

@Wickes not going to give up despite you ignoring my messages

[Victoria Kent @Kenty247]

@Wickes I've already had a disgusting response from your colleague RD, which has left me even more disappointed than I was yesterday. I just urge everyone not to go any where near your company.

[Victoria Kent @Kenty247]

@Wickes please do not ever buy your kitchen from Wickes. They will provide you with the wrong parts, swerve fixing it and then send you down a rabbit hole trying to sort it out. AVOID.

[Victoria Kent @Kenty247]

You're not Wickes Online versus Wickes Shop. You don't operate under different trading names or legal status. You're one company that defrauds customers.

[Victoria Kent @Kenty247]

They will deny deny deny any accountability and I am now going to have to go down the legal route to sort this out. Totally avoidable if they had just admitted their error and rectified.

[Victoria Kent @Kenty247]

Wow now they have blocked me. Don't buy from Wickes.

[Victoria Kent @Kenty247]

@Wickes well Wickes totally avoiding any accountability for the absolute shambles of the service they 'provided'. DO NOT USE WICKES FOR YOUR KITCHEN. They will palm you off, avoid knowledge and generally obfuscate any responsibility. They are HORRENDOUS.

[Victoria Kent @Kenty247]

@Wickes What is your complaints process? Escalating immediately.

[Victoria Kent @Kenty247]

@Wickes absolute car crash of a company. Delivered the wrong kitchen with damaged and missing pieces. Have emailed multiple times to try and resolve. Not even an acknowledgement. Local branch claiming nothing they can do. What are you going to do?

[James O'Brien @mrjamesob]

It’s not aimed exclusively at misogynists. There’s something for the racists too…

[Victoria Kent @Kenty247]

@t_pressland @Iromg @mrjamesob @LBC No one is calling out for that. Not one person.

[Victoria Kent @Kenty247]

@AlexandraCorco5 @PeopleW40749150 @LizWebsterSBF You are disgusting

[Victoria Kent @Kenty247]

@MagicCity37 @PiersUncensored @Joey7Barton @piersmorgan @TalkTV Vile

[Victoria Kent @Kenty247]

@azez_nawab @PiersUncensored @piersmorgan @Joey7Barton @TalkTV It really isn’t