@GraceMb51448661 Hello,Thanks for reaching out to us. We regret to hear of such unpleasant experience. Our apologies for the inconvenciences caused. We kindly invite you to submit an official claim via our DM and share your reachable number for further assistance.Thank you
@kinuthiaj77 Hello,Thanks for reaching out to us. We regret to hear of such unpleasant experience. Our apologies for the inconvenciences caused. We kindly invite you to submit an official claim via our DM and share your reachable number for further assistance.Thank you
@KairoMr Hello,Thanks for reaching out to us. We regret to hear of such unpleasant experience. Our apologies for the inconvenciences caused. We kindly invite you to submit an official claim via our DM and share your reachable number for further assistance.Thank you
@AMuthonii Hello,Thanks for reaching out to us. We regret to hear of such unpleasant experience. Our apologies for the inconvenciences caused. We kindly invite you to submit an official claim via our DM and share your reachable number for further assistance.Thank you
@ItsAnimosky We sincerely apologize for the lengthy wait times and as we don't have access to the programs to assist with reservations here through social media. If you're unable to self serve you would need to connect with an agent over the phone. Thank you for your continued patience.