@Safaricom_Care@SafaricomPLC
Been on hold three times today over 5 minutes through the three times called. Do we still have human agents available to assist? Thanks.
State House overspent by 170% in the financial year ended June 2025, spending Sh11.6 billion against a budget of Sh4.3 billion — despite promises to cut costs
Goodafternoon @Safaricom_Care@SafaricomPLC
Even colleagues respond to emails.
Sasa coz this thing is dying you are ignoring my messages?
How many more minutes till 24hrs is over?
My MPESA still waiting to see the cash sent back..
Goodmorning @Safaricom_Care and @SafaricomPLC
The boyfriend I didn't know I needed.
Bado you haven't reversed.
Tunaishi aje hivi shuwally?
Btw am still disconnecting all your other services, a girl is unhappy.
@SafaricomPLC@Safaricom_Care
Even 0722000100 end up disconnecting.
It's like the GOAL is never to actually speak to a client.
Unless they are Corportate as you gotta do white-list.
Refund cash. I don't want your EMERALD product. It's 18.07hrs. I paid deposit at 10.53hrs.
@Safaricom_Care Soon is within 24hrs?
Am I getting my refund? YES or NO?
I am no longer interested in your packages.
Should I visit your care offices for further assistance? Now that I can't call as Sina minutes?
@Safaricom_Care Am I getting reversal aka refund of my cash? It's a Yes or No answer please.
You could not provide the services I needed at 10.53am. It's 17.08hrs now.
@Safaricom_Care You continue to ignore me? Saweni tu.
Just refund my cash or I call you from @AIRTEL_KE ndo you believe am unhappy?
Coz I bought package at almost 11am and till now nothing.
Refund my cash yaishe!
Inbox peeps say 24hrs, now is like maybe 15hrs left. I don't have 24hrs.
@Safaricom_Care Can you refund my cash as can't wait 24hrs for a resolution.
Refund nisonge mbele please.
And in future hope your systems will be prompt to load package same way they are to deduct cash. YES?
🧵While on the road I usually have dinner alone. Yesterday two young men broke this self-imposed tradition when they came to say hello, inviting themselves to my table. They had something they needed to get off their chests. Lighthearted banter turned to something more serious; cancer.
@uber_kenya
To say a big thank you for the speedy response today due to an incident in the Uber was in today. Was a minor accident.
Appreciative of the concern and quick help received via the safety tool kit.
More reasons why I still prefer Uber.
Again, thank you. 😊😊
BREAKING: Cartoonist Gideon Kibet Bull is the 5th Kenyan government critic released today after getting abducted on Christmas eve. I’ve spoken to him and confirmed that he is free.
He has also been in contact with his family