Kerrin Gee

[Kerrin Gee @KerrinGee]

@McDonaldsUK well I won't be treating my kids to puddings at the Chippenham branch again. An extra 20 minutes stay and I have just received a parking fine from @UKPC Won't be returning there again!!

[Kerrin Gee @KerrinGee]

@Longleat Hi- I have tried to contact you numerous times about a school booking. Please can someone get back to me as soon as possible. Thanks 😊

[Nikesh Gosalia @NikeshGo]

@British_Airways hello. Is negative antigen test result okay to travel to the USA?

[Kerrin Gee @KerrinGee]

@VirginAtlantic Thanks Emma. It's says the form can take 48 hours to be processed but I need to know sooner? Is there an average time

[Kerrin Gee @KerrinGee]

@VirginAtlantic please can someone respond to my DM about a flight date change urgently. Thanks

[Kerrin Gee @KerrinGee]

@RandoxOfficial we still have not received our refund from over a month ago!!! Please could someone get in your asap

[Kerrin Gee @KerrinGee]

@RandoxOfficial still waiting on a refund for a test we cancelled more than 24hours before. Please can someone reply to my emails sent on the 19th December. Thanks

[Kerrin Gee @KerrinGee]

@michaelfullmer @Delta 8 hours spent trying to fix the problem and someone incorrectly put me on a quarantine list for covid with the dates wrong and they can't fix it so as now can't fly. Shocking

[Kerrin Gee @KerrinGee]

@Delta heartbroken that a customer service advisor put me on a quarantine list incorrectly without asking my testing dates and now I can't see my family after Christmas either. Have spent 8 hours trying to sort it and even now I can't get through to the supervisor promised.

[Kerrin Gee @KerrinGee]

@Delta Please help us- we have been on calls, chat and no one can help us with a flight tomorrow. No one is responding and we are going around in circles. This has been a horrible experience

[Kerrin Gee @KerrinGee]

@Delta @michaelfullmer And the phone operator just put the phone down on us

[Kerrin Gee @KerrinGee]

@Delta @michaelfullmer @delta, we are experiencing awful customer service online. They are trying to say we need to pay more for our new flights even though we have more credit than the new booking. Please help- flight is tomorrow

[Kerrin Gee @KerrinGee]

@Delta we are trying to rebook our flights with our credits (for tomorrow) and it says the system can't find them. We are waiting on the reservation lines and no one is answering. Please help.

[Kerrin Gee @KerrinGee]

@Delta Hi again- I have sent you an urgent DM. Thanks

[Kerrin Gee @KerrinGee]

@Delta we have put in a request for a refund after having to cancel out flights for a positive covid result. Please can Someone let us know if that is correct. We are so worried we have just lost all of our money for our Christmas flights 😭

[Kerrin Gee @KerrinGee]

@Delta Hi Brazil, I have just replied again.

[Kerrin Gee @KerrinGee]

@Delta @Delta have sent a DM again. Please let me know. We are really worried

[Kerrin Gee @KerrinGee]

@Delta @Delta I will Dm you. We have been on hold for hours now waiting for someone to answer.

[Kerrin Gee @KerrinGee]

@RandoxOfficial I have tried to call and send numerous emails and filled in forms to cancel our appointment tomorrow. Please can someone confirm it is cancelled and a refund will be done. I cancelled within 24 hours. I can't dm you. Thanks

[Kerrin Gee @KerrinGee]

@divadelica @mags151034 @British_Airways @VirginAtlantic @NHSuk Were you able to take the flights? We are due to travel with my children in December who have had covid but no one can help with the recovery letter?