Kerry Taylor

[Kerry Taylor @Kerry505Taylor]

@holland_barrett I have sent a message via Facebook and would appreciate if someone could contact me to resolve as I'm currently an unhappy customer when this should have been easy to sort out.

[Kerry Taylor @Kerry505Taylor]

@holland_barrett I had the misfortune to speak to your online chat, the most incompetent customer service I have ever dealt with! I've been told a manager will contact me but I have no faith that will happen. What a waste of effort over one box of noodles missing from my order.

[Kerry Taylor @Kerry505Taylor]

@princesscruises your customer service is a joke! 4 calls to fix an issue cause by you, still not resolved!

[Kerry Taylor @Kerry505Taylor]

@PrincessCruises please can you tell me how it is OK for you to remove complimentary dining from a cruise we are due to go on in 3 weeks? We are loyal customers and our kids loved Alfredo's, this is not going to be the holiday we have been looking forward to 😡

[Kerry Taylor @Kerry505Taylor]

@mandmdirect I placed an order last Friday for next day delivery and I still haven't got it! An order I placed Sunday got here Monday 🤷🏼‍♀️ Please can you sort it out ASAP as I need these items for a holiday.

[Kerry Taylor @Kerry505Taylor]

@PapaJohnsUK why is the tracker saying my pizza was delivered within 45 minutes when it has been more than an hour and it still isn't here? 🤔

[Kerry Taylor @Kerry505Taylor]

@SkyHelpTeam will the issue downloading sky content be resolved soon? If not will we be getting a refund?

[Kerry Taylor @Kerry505Taylor]

#FormulaOne I was new to watching F1 and thought I would be a fan, however, I can't watch something so fixed! What a joke of a "sport"!

[Kerry Taylor @Kerry505Taylor]

@SimonCalder we're due to cruise to Spain and Portugal on 18th December. @pandocruises aren't giving us any details about what testing is required onboard or if our teenagers can go ashore. Should we be allowed to cancel if they have to stay on the ship? Thanks

[Kerry Taylor @Kerry505Taylor]

@EdwardKung7 @pandocruises I don't think P&O are going to let us have any information.

[Kerry Taylor @Kerry505Taylor]

@pandocruises please can you confirm that you won't be forcing families to take a cruise knowing they won't be able to disembark! Please let us know that we can cancel as Spain have announced any over 12's not double vaccinated aren't allowed in during December.

[Kerry Taylor @Kerry505Taylor]

@ABTAtravel @pandocruises please can someone confirm if my unvaccinated teenagers will be allowed to cruise to Spain this month. I don't think they'll be able to go ashore but P&O won't let me know one way or the other. Thanks

[Kerry Taylor @Kerry505Taylor]

@pandocruises Can you confirm what protocols you will be following for the cruise that leaves tomorrow? Surely you have informed those guests before they get on.

[Kerry Taylor @Kerry505Taylor]

@CTSI_UK please can you let us know if @pandocruises are allowed to force us on to a cruise now that Spain have said unvaccinated teenagers are not able to enter during December? We can't get them to agree we can cancel even though this is a big change to what we booked.

[Kerry Taylor @Kerry505Taylor]

@PaulLudlowUK why won't your customer service team tell me current procedures for testing positive on board? It seems like they think I'm not clever enough to understand that the protocol might change tomorrow!

[Kerry Taylor @Kerry505Taylor]

@pandocruises Maybe I should have said please answer my question! Your stock responses that don't directly answer are getting boring now 😴

[Kerry Taylor @Kerry505Taylor]

@pandocruises please reply to my DM's.

[Kerry Taylor @Kerry505Taylor]

@pandocruises how can I find the testing protocols for children whilst onboard G140? What happens if you test positive? Thanks

[Kerry Taylor @Kerry505Taylor]

@SamsungUK My galaxy buds+ are a month old and the right bud has gone so quiet I can't hear it. Having gone through all of your troubleshooting please let me know how to get them replaced. Thanks

[Kerry Taylor @Kerry505Taylor]

@pandocruises @pandocruises which of your customers have the strong preference that they would like to exclude a large proportion of the population that haven't been offered a vaccination? I'm a past customer and I wasn't consulted 🤔