@NETAPORTER I contacted customer service several times and was told the refund is being reviewed, I am then ignored for weeks! I also contacted your customer service about the delivery and they have advised it has been sent but the courier has advised only the label has been printed
@NETAPORTER Still waiting for a refund from an order I returned on the 28th March and despite having faith in the brand and making another order.. DHL have advised that they are still waiting on the parcel 6 days later… disappointed to say the least!