The little "chit chats" we have at the start of a meeting or Teams call (where we talk about our weekends, the weather, our pets or the traffic) are really important. Research shows that they actually work as a neural 'warm-up' for a deeper connection.
So the next time we get irritated by the small talk at the start of a meeting & push to start discussion on the topic at hand, we might remember that:
- small talk isn’t filler; it’s an entry point to foster group psychological safety.
- rapport isn’t a ‘nice to have’; it enables the trust needed for meaningful dialogue.
- alignment doesn’t begin with tasks; it begins with shared attention & mutual recognition.
Those first few minutes of “non-essential” chatter are doing critical work. They're building safety, alignment & a shared language that's the foundation for us to work more effectively together: https://t.co/N4N8rqFMhT. By Nick Wright. Fabulous graphic & signpost to this piece by @tashwillcocks
Talking about death isn’t easy, but it matters.
This Dying Matters Week, join these free online workshops to learn about end of life care, planning, and support — they will be delivered with compassion and care.
Register now via link: https://t.co/QArqcRzJG1
Making a real difference through a collaborative approach..looking forward to seeing how this develops. Thank you for all the work that has gone into making this happen.
Good luck to everyone involved in our Improving Residents' Care at End of Life pilot education programme which launches today! 🌟
After months of hard work, we're proud to collaborate with 10 care homes in LLR, and we look forward to welcoming them today. Despite the snow! ☃️
New illustration:
There are so many benefits to including people with lived experience in improvement work
We need to put the effort, time and support into making it a reality for all projects – not just some projects on the outskirts of healthcare
https://t.co/bs562ic038
LLR has launched its new ‘About time’ pilot, aimed at improving access to end of life medication in the community.
Thanks to all colleagues involved - a great example of system working & design.
Trigger warning for the supporting video.
https://t.co/GVJPwrbYxR
@jupiterhouse1@GeriSoc@mancunianmedic@sheffielddoc @adamgordon1978 Thank you for sharing this post Shelagh.. I agree much has changed but always more we can do. The focus has to be on strengthening our community services.
LLR colleagues with an interest ACP and Respect are invited to join us at one of three design sessions. So important to get this right and we really need your input. Booking link below 👇
https://t.co/szZVMMnmoB
A great afternoon with lots to think about and progress. The passion and commitment in the room was evident. Let’s continue to improve services for our LLR population.
A meeting of minds today to further define our priorities around palliative and end of life care in LLR.
Thanks to all who attended and for the constructive solutions posed to our collective challenges ❤️
#HSJAwards#TeamLLR Very proud of this amazing team. Passionate about patient outcomes and working together to do the best we can for LLRs population. #MoreGoodDays 👏❤️👏
Here it is official centre stage photo after scooping the HSJ for "Acute Sector Innovation of the Year" we couldn't be more proud. Innovation, collaboration & team work at its best 💙 @af_virtual_ward@UHLRRCV@g_andre_ng@crm_SuArmstrong
We are committed in LLR to making things easier for those caring for loved ones at the end of their lives. Thank you @neilspencer424 for sharing your story. It will resonate with many, reminding us why we need to make access to medication as simple as possible. #TimeIsPrecious ❤️
… and the winner is: the Unscheduled Care Coordination Hub 🎉
To date the hub has been able to manage over 3,500 patients, reducing the need for an EMAS call out and providing advice, support and intervention instantly to support patients to remain safely at home.
#LPTstars