The same month: $1.2 billion of agent revenue, and a third round of human layoffs. Salesforce's agents crossed $1.2 billion in ARR in May, up 205%. In June, the same company cut people for the third time in nine months.
Every founder I talk to now has both slides in the deck. The agent slide and the layoff slide.
Both are real. Neither is the question.
While the market argues agents versus humans, the question that decides your next quarter goes unasked. Where does the truth about your market come from?
Yesterday I published the full argument, along with the AI policy we run at Blacfox after learning this the expensive way.
Link below.
I've been quiet for several months. Head down on two projects: building, and writing.
The writing is done. Yesterday I sent a finished manuscript to Wiley. The book lands in Feb.
It's the method I've spent a career refining. I call it Power Listening.
So I wrote it down. 75,000 words of method, wrapped in real stories from the trenches.
How to listen to a market. And how to make AI the ally that gets you closer to your customers, never the proxy that speaks for them.
Every salesperson has a deal they held on to for too long.
You knew it was dead. You felt it in the second meeting. But you kept going because letting go felt like quitting.
It is not quitting. It is the most disciplined thing you can do.
Our teams are trained to fight for every deal. Lock the jaw. Never let go. This instinct is celebrated in most sales cultures.
It should not be.
There is one question that tells you whether to hold on or walk away. Most sellers never ask it early enough.
I wrote about why early disqualification is the most resisted discipline in sales, and why the best advisors let prospects go before everyone else even realises the deal is dead.
https://t.co/bbjzE36juu
#sales #marketing #powerlistening
My mom was a champion bargain hunter. She'd celebrate a good deal the way some people celebrate a birthday. And I get it. There's something deeply satisfying about feeling like you haven't been taken for a ride.
But that same instinct, that love of getting more for less, is the exact reason your prospects push back on price. And if you don't understand it, you'll spend your career serving discounts instead of closing deals.
The answer isn't to cave. It's not to slash your quote in half. It's to change the frame entirely. Less money = less value. More money = more value. No tricks. No gimmicks. Just an honest relationship between what they pay and what they receive.
Put the prospect in the driver's seat. Let them choose. And when the gap is too wide, ask them the only question that matters: Do you want cheap? Or do you want your problem gone?
I wrote about this in detail on Make it rAIn this week. https://t.co/lhWwrQqf1w
#sales #marketing #ai
A car salesman pitches a soccer mom on how fast the car accelerates.
She's not here for acceleration. Her five-year-old waits 30 minutes after class because her current car won't start. That's why she's in the showroom.
The salesman had the right product. He just framed the value from his own perspective instead of hers.
This is the mistake I see in almost every sales conversation. The seller talks about what they think is impressive instead of what the buyer is actually trying to solve.
There's a simple framework I use to fix this. It works whether you're selling a watch over a counter or enterprise software over six months.
New Substack is out. Link in the comments.
#sales #makeitrAIn #powerlistening
My course at GIBS, Partnering with AI, just made the Top 4 trending courses for February.
I built this course as the official companion to my book, Age of Agency. The book laid out a practical framework for working with AI without losing your edge. The course brings that framework to life.
Seeing it trend tells me the message is landing. People don't want more hype. They want to know how to partner with the technology without losing what makes them valuable.
Check it out here: https://t.co/jjAv2s2gyB
#ai #risewithai
Everyone wants scale. Funnels, automation, campaigns.
But if youβve never sold something across the table to a real person, youβre skipping the part that matters.
In this video, I talk about the one skill every great marketer I know started with. Watch now.
#sales marketing
I led a $250M business at Microsoft. But the day I left, I realised Iβd never learned how to package my own value.
As an employee, you donβt have to. Outside, itβs different.
This video unpacks what most people get wrong when selling what they know. Watch now.
#sales#marketing
When I left Microsoft, I thought the hardest part would be building a product or finding clients.
I was wrong.
The real challenge was rewiring how I thought about money.
I break it down below.
https://t.co/qHHqBcWg4d
#makeitrAIn#sales#marketing
Everyone talks about the courage it takes to resign. Almost no one talks about the silence that comes next.
No calendar. No paycheck. No roadmap.
This video is about what happens in that space. Watch it and comment your thoughts below.
#makeitrain#sales#marketing
Thereβs no shortage of posts about how hard entrepreneurship is. The long days. The hits you donβt see coming. The constant pressure to produce.
Thereβs more to it than just this. Watch to find out what keeps entrepreneurs coming back.
#makeitrAIn#entreprenuership#sales
Thereβs a story weβre told: show up, follow the rules, look the part and success will meet you halfway.
Most learn the hard way that it wonβt.
This videoβs about what actually moves the needle and why waiting for what youβre owed might be the biggest risk.
#sales#marketing
Notes like this remind me that sharing the messy parts of the journey matters. When someone takes the time to say this, it makes the late nights worth it.
See what Iβm writing about on Substack:
https://t.co/vDYwTuXxlG
#makeitrAIn#sales#marketing
Mandela Day has always felt different to me. Some stories are worth coming back to, especially when the pressureβs on.
If youβre building, leading, or just trying to bring in the dollarsβ¦ this might land.
#MandelaDay#MakeitrAIn