Update: The franchise owner called me and said that it was our fault that the order was messed up and that wiping something off with a shirt is not unsanitary. Furthermore, rather than de-escalate the situation, he added gasoline to the fire Not a good look for the company!
@dunkindonuts While I don't know the store number, I have the address and telephone number thereof in the picture. My phone number is (302) 359-9118 and my email is [email protected] .