@SwiggyCares Thanks for ur response. I did not receive any call. I have mentioned the house details. Why the order was delivered to the mentioned address?? There was no call or door bell was ringed.
@SwiggyCares@swiggy_in you really need to look seriously into these feedback to improve your service. The reasons for failure given my ur team is not justified and corrective actions are required.
Pls advised me the further process for refund.
@SwiggyCares U decided to cancel the order but not to ring the house bell.... I can't understand the level of service ur providing. @amazonIN@zomato@UberEats all these they deliver at my hpuse and i did not have any issues with them. Its the 2nd time there is am issue with @swiggy_in
Hi @SwiggyCares
Again i had an issue with ur delivery team. Order was not delivered to my address & ur agents r telling me dat the driver called on my registered number & der was no response!! I did not get any call
Y r u taking house number & details if ur so dependent on call.
Finally,my issue is resolved &amount is refunded. Tks to Mr Abijith (escalation team) who had promised 2 contact me within 48hrs. He investigated the issue &vry professionally handled the case. @swiggy_in i wish ur CS team handles cases as professionally as Abijith. @SwiggyCares
@SwiggyCares your escalation team had asked for 48hrs to investigate and revert back. However, there is no reply so far.
Case: i order from mcdonalds and order was missing.
Order ID:118573834352
@swiggy_in@McDonalds@mcdonaldsindia
@swiggy_in@SwiggyCares This very disappointing.. 3 people couldn't solve my problem regarding order #113304648343 . This is mental harrasment. You policies are disgusting. Have a look at this chat.. @harshamjty
Hope you wouldn't be able to help like 3 others.. Wasted my 1 hour