Killa Pr

[Killa Pr @KillaPrut]

@wealthface Hello wealthface,
Why isn't your support channel responding back when I made a redemption request? I've raised a ticket 8359.

[Killa Pr @KillaPrut]

@emkwan Definitely a nice watch! 😎🤩

[Killa Pr @KillaPrut]

@myekar @Dubai_DED Thank you for clarifying that you deduct AED 3000 for unknown third party damage (i.e damage caused by others). So if a customer drives a car and the car gets a scratch caused by others, you charge AED 3000. Understood 😶👍

[Killa Pr @KillaPrut]

@myekar the deductible for this scratch is AED 3,000! Even after providing the police report as required for insurance purpose.
On the other hand they warrant no quality or pricing structure. #unfair

@Dubai_DED - please take note

[Killa Pr @KillaPrut]

@DTCUAE Thank you 😀 will definitely check it out

[Killa Pr @KillaPrut]

@myekar It wasnt hidden. I've already explained to your customer rep that I wasnt aware of this issue. ONCE I was made aware of this matter, I immediately gave you a third party damage police report at my expense. My grievance was the "Admin fee" which as a common man, is expensive

[Killa Pr @KillaPrut]

@zahidk @salmanzq @myekar I noticed @udriveuae is reasonable in this regard. ��👏 #Udrive #fairplay #myekar 👎👎

[Killa Pr @KillaPrut]

@salmanzq @zahidk @myekar Yeah. They found a scratch after my ride ended. Since it "happened" during my ride I provided a police report (third party damage). A reasonable way would be to approach the insurance after that. But they have an "Admin fee" of AED 3k irrespective of who did it or what happened

[Killa Pr @KillaPrut]

@salmanzq Lol welcome to the club 😅

[Killa Pr @KillaPrut]

@Cait_12 @myekar #myekar just blocked me on Facebook and Twitter 😅 same with you? The issue definitely made a difference in my office where all my colleagues deleted the app and switched to #careem #rta taxis

[Killa Pr @KillaPrut]

@LizziStead @ihab @Cait_12 @emkwan @myekar @myekar did you just block me on Facebook 🤣? I just copy pasted your T&C's which is supposed to be transparent! #ekaruae you dont want your customers to be aware of this? #playfair

[Killa Pr @KillaPrut]

@salmanzq @myekar Considering the risk involved, it's best to switch to #careem, #uber or @rta_dubai taxi 😎 hassle free.

[Killa Pr @KillaPrut]

@salmanzq @myekar Well...all in the name of T&C's eh 😅

[Killa Pr @KillaPrut]

@salmanzq @myekar For this! I'm not sure why I even took the pain to track the car and get them a police report. Not sure why they have an insurance

[Killa Pr @KillaPrut]

@salmanzq @myekar Haha! Going by online reviews, there's many who's lost money....including me

[Killa Pr @KillaPrut]

@EatDrinkStayDXB @sirawatta @Cait_12 @myekar Learnt d hard way I guess. incase of #ekar the evaluation is done by yrself with 4 pics I believe.evaluating the car at 50° ☀️🌡 hmm🤓 say for any reason the car is scratched by third party when you make a stopover, all u can do is get a police report (reasonable expense to bear)

[Killa Pr @KillaPrut]

@sirawatta @Cait_12 @myekar They've got one for the sake of it. Irrespective of what happens customers have to pay the "admin fee". So a scratch can cost you almost a thousand dollars 😣

[Killa Pr @KillaPrut]

@ihab @Cait_12 @emkwan @myekar 😅

[Killa Pr @KillaPrut]

@Cait_12 @emkwan @myekar Good on you mate! Stay away from these guys. #lessonleart the #hardway

[Killa Pr @KillaPrut]

@Cait_12 @emkwan @myekar I know right! AED 3k for any damage (irrespective of who did it!) I got off my car for few mins and when I got back somebody had brushed it. Gave them a police report anyway. Got slapped with the most expensive ride of my life #ripoff #unfairpolicy