@etihad@EtihadHelp Why you are not automatically refunding money to customer when flight cancelled by you ? There should be some option so that customer who want refund should select that. I am not able to reach customer care representative even after staying on call for hours
@EtihadHelp@etihad : Two days back I booked ticket and yesterday I received sms that my flight got cancelled. Booking reference: XDORSH, Since then I am trying to reach customer care but for hours and hours I have hold calls but not able to speak to customer care representative
@pratsb@EtihadHelp Hi, I guess it is resolved for me. In the morning I called customer support after approximately 2 hours someone picked call and they have given refund reference number. They said it will take 1 week to 45 days for the refund to credit. Again 45 days to credit amount :(
@pratsb@EtihadHelp Horrible experience with etihad. Flight cancelled without mentioning reason. Not able to reach customer care no email support. No option in etihad app to get refund. Airlines should automatically refund if flight cancelled by them. @EtihadHelp
@EtihadHelp@etihad : Two days back I booked ticket and yesterday I received sms that my flight got cancelled. Booking reference: XDORSH, Since then I am trying to reach customer care but for hours and hours I have hold calls but not able to speak to customer care representative
@amazonIN@AmazonHelp There is no resolution in that. You guys are doing some kind of joke. Since yesterday I am reaching support guys but still issue is not resolved
@Kim02024379 We get your concern. Please visit the link which we have provided earlier and reply to our Social Media email for further assistance.
-Sriram
@AmazonHelp@amazonIN Where is the resolution ? You guys are mad or what ? Same thing support team are doing. I want to know why my order is not getting delivered when it's lying in nearest delivery hub from last 4 days ?
@amazonIN Hi Amazon , Your customer support is pathetic. My order is lying in nearest hub from last 4 days but it is not getting delivered to me.
It was scheduled to deliver yesterday but till now it is not delivered. Chat support is completely useless
@Kim02024379 We get your concern. If you've shared the details using the secured link provided earlier, kindly check our correspondence as our email can be found with a subject line of βYour https://t.co/9ttWeOMbwq Social Media Inquiryβ and respond to it for further assistance.
-Sriram
@AmazonHelp@amazonIN I have submitted details in the secured link. Please inform your customer support. They are too rude. If you are not able to deliver product then please cancel it. I will order from Flipkart
@AmazonHelp@amazonIN As I said your chat support is useless , they are there to just forward call. My product is lying from last 4 days in nearest hub but they are not delivering. They themselves are resheduling delivery of product. Can you can cancel my order ? I am not able to do it
@Kim02024379 We're sorry to hear about the unpleasant experience you had with your order. Please fill in your details here: https://t.co/VtBCLNUbvn and our team will connect with you soon.
-Sriram
@AmazonHelp As I said your chat support is useless , they are there to just forward call. My product is lying from last 4 days in nearest hub but they are not delivering. They themselves are resheduling delivery of product. Can you can cancel my order ? I am not able to do it from app ?