@MoneySavingExp also- is he being charged the daily rate while having no credit?? Surely not when he can’t even clear the previous tenant debt and top the meter up??? @SP_EnergyPeople@ScottishPower shame on you!!
@SP_EnergyPeople@itvMLshow@MoneySavingExp please help. How do I get @ScottishPower to send a key out to a vulnerable customer without him waiting 2 hours on the phone? I spoke to them 3 x last week and now it’s complicated are hiding behind GDPR.I gave his phone number for consent!! Disgraceful
@MoneySavingExp help!! How can I get a vulnerable housing first clients electric meter on at new flat, when @ScottishPower keep issuing invalid RTI codes. A week tomorrow with no electricity :-( . @HF_England
@SP_EnergyPeople After I gave you his number for consent you chose to use data breech as a quick get out clause despite breaching 3 times when I called last week. To expect him to wait up to 2hours on the phone is a further barrier for vulnerable people with complex needs.Shameful @ScottishPower
@markjohnsonhome @MackemKTF@RobertJenrick@SelaineSaxby@Keir_Starmer Ah that’s a shame they didn’t get support like we gave our homeless and housing first clients at @SelbyDC It’s very much needed, and the right way to try and end rough sleeping via suitable tenancy placements with support 💕💕
@itvMLshow I have a vulnerable client who has moved to a new flat and @ScottishPower keep issuing RTI codes for the pre payment meter to clear the debt, but the pay point shops say they’re invalid. 3 times on hold last week at over 40 mins and expected 2 hours+ today. Help xx
@MartinSLewis@itvMLshow Just realised it’s because they’ve not yet updated for the April price rise. The only one I’ve found who hasn’t updated their rates online. Hopefully nobody likely to be vulnerable will fall for it :-(
@MartinSLewis@itvMLshow My EDF are quoting £206 variable and £312 fixed (from £114/month). When I’m comparing online and looking at UW, they are able to quote £136/month estimate on the same consumption used on EDF calcs. How is this? Are they trying to corner the market with low intro estimates??
@matthew_downie And those who only live round the corner from their work location, who have still been out doing visits to homeless and vulnerable customers regardless. Home working doesn’t mean laziness or pay rise for everyone 🙄🤦♀️
If you're wondering when you'll be vaccinated, spare a thought for people experiencing homelessness. @jon_sparkes, @rickviews and @ChauhanZahid believe they should be a priority https://t.co/J3otVx5ex3
@HomelessLink@HomelessLink Thanks for putting this on my radar. I am trying to find out if our LA have responded to the letter from SoS but knowledge is limited. I hope as our RSI coordinator I’ve been prioritised, as I also do Housing first placements and essential support with my clients.
@curryspcworld @curryspcworld just looking to return a faulty fridge freezer so I can get one that I trust won’t ruin another turkey. That won’t impress this Christmas, but it will store my Christmas dinner safely!
@curryspcworld @curryspcworld Trying to arrange a return for a faulty fridge freezer is impossible. Constant barriers signposting to webchat to phone to a form that can’t be used. Lost a whole weeks shop, with no fridge freezer to use. @MoneySavingExp please help! 😢😩