Consultant, trainer, lecturer and researcher in risk, issue, crisis and business continuity management, and terrorism studies, working across Asia region.
Bank I use has abysmal service. Simple matter of adding a currency to multi-currency account: 12 days, almost daily calls to Customer(No)Support, conversations on LiveChat and still nothing done. Worse, nobody bothers to update me. #HSBC_SG USED has fallen so far.
Some basics about organisational resilience; yet it's still the basics that many organisations can't get right. How to Shape a Workplace Culture that Prioritizes Resilience https://t.co/w7NzcPEcqt