@AskPlayStation Is there a reason the serial number on the controller is not recognized? Do I need to put in the serial number of the system because the controller was in the box
of the system purchase
@AskPlayStation My controller will not power on or charge. This PS5 was just purchased in November. How can I get this fixed? I cannot play my PS5 at all now and this is less than 1 month oldπ‘
@AskPlayStation Hi, I have tried to locate the serial number on my controller but the one on the back is not registering on the link you gave me. could you please help?
@AskPlayStation What can be done? Will Sony send me a replacement and I can send this one back to Sony. Right now i have nothing to use to play on my console