Rob Yates

[Rob Yates @KingJibbles]

@Billie_T This is your best ever tweet.

[Rob Yates @KingJibbles]

@giffgaff Hello. It's now 2 weeks since I was told a manager would contact me. It's 6 days since someone from the twitter team told me they'd chase that up. It's 7 weeks since #giffgaff first got my phone. What do I do now? Why can't anyone call me? @giffgaff have messed this up so badly.

[Rob Yates @KingJibbles]

@giffgaff ref number: 240513-001488
I'm furious. I sent my phone to giffgaff to be repaired 3 weeks ago. I was sent erong invoice twice, then sent a replacement phine which was stolen en route. When i recieved another phone it is a corporate owned and unusable. 3 weeks on...

[Rob Yates @KingJibbles]

@giffgaff Hello. I'm writing here again because my issue still isn't resolved. #giffgaff haven't responded to me even though I was told on Monday 3rd that I would be contacted by a manager within 5 working days. Giffgaff have had my phone for 6 weeks. Worst customer service.

[Rob Yates @KingJibbles]

@giffgaff This is still ongoing. Still waiting for a response from thr #giffgaff complaints team. My phone hasn't been returned to me for well over a month. Still not able to speak to anyone. All contact takes ages. Appalling.

[Rob Yates @KingJibbles]

@giffgaff This is still ongoing. Still waiting for a response from thr #giffgaff complaints team. My phone hasn't been returned to me for well over a month. Still not able to speak to anyone. All contact takes ages. Appalling.

[Rob Yates @KingJibbles]

@giffgaff Yes, I've already responded as I'm desperate to get my phone back. The problem is, as I've said on here a few times, they don't seem to know how to fix the problem and take at least 3 days to respond. The customer service at giffgaff is awwwwwwwful

[Rob Yates @KingJibbles]

@giffgaff This is ongoing.Giffgaff have had my phone over a month.complaints team take days to get back to me and don't seem to know how to solve this issue.Meanwhile,there is noone to talk to.giffgaff only do customer service via text taking days at a time.worst customer service I've had.

[Rob Yates @KingJibbles]

@giffgaff The complaints team take days to get back to me and when they do, it's nonsense.

[Rob Yates @KingJibbles]

I'm recieving respinses from giff gaffs customer service team which are nonsense and take 3 days to respond to. Furthermore, giff gaff needs to confirm whether by signing into a corporate owned phone, my GDPR has been compromised. I should be compensated for this absolute mess.

[Rob Yates @KingJibbles]

@HMRCcustomers Hi there. I realise this. But I can't get anyone to pick up the phone. When I tell the auto operator what its regarding, they send me online. I've been going around in circles for ages. Is there another line I can call to talk to someone directly?

[Rob Yates @KingJibbles]

@HMRCcustomers How can I make sure someone picks up the phone? Also, the last person i got through to was not able to help with this.

[Rob Yates @KingJibbles]

@HMRCcustomers Yes, it was rejected. It said the same

[Rob Yates @KingJibbles]

@HMRCcustomers It says the information doesn't correspond with your records

[Rob Yates @KingJibbles]

@HMRCcustomers Please help me!

[Rob Yates @KingJibbles]

@HMRCcustomers I have done that too. It has also been rejected

[Rob Yates @KingJibbles]

@HMRCcustomers Yes. My application keeps being rejected

[Rob Yates @KingJibbles]

@HMRCcustomers Hi there. No, it's more than that

[Rob Yates @KingJibbles]

@HMRCcustomers Hi Martin. Yes, it's because I have an income from a property