Don’t even bother to reach out to @AskCiti@Citibank@Citi for customer relations matters. They do not care about customer service and customer relations. Take your money to another bank. Terrible service. Speaks to why the bank has fallen so low below it’s competitors.
@AskCiti I’ve been a customer for 15 years and have only requested two late-fee reversals. After missing a September payment notification, I paid immediately upon receiving the late notice, but my courtesy request was denied. Please review my account and reconsider. DM me.
@Citibank@Citi I’ve been a customer for 15 years and have only requested two late-fee reversals. After missing a September payment notification, I paid immediately upon receiving the late notice, but my courtesy request was denied. Please review my account and reconsider. DM me.