@cogeco I've never had such a negative experience. I've been on hold with the "tech" for 40 minutes to be told they can't look after my issue. Very disappointed I asked for a supervisor. They are not taking transfers to supervisors. Asked to go to retentions. They are closed
@EBGamesCanada very disappointed that in this day and age I can't try on a pair of $200 headphones to see if I'll like them. Moreover all sales final? If hygiene is a concern offer disposable ear covers to try your products!