John P. Azar

I am happy to be me. I'm the Managing Director of KingAlarm but my greatest achievement is the father, husband, son, brother and friend that I strive to be....

[John P. Azar @KingjohnJa]

@hotelindigo questions remain:
1) does your policy dictate that ONE employee open a safe when you have my contact info to retrieve my own items?
2) having allegedly received the contents of my safe, does your GM leave cash in an UNSEALED envelope for collection?
#whereismymoney🤷🏻‍♂️

[John P. Azar @KingjohnJa]

@hotelindigo Guess this sounds good to imply closure to others but, having replied, I can hear nothing further from you. This issue won’t go away until addressed. Customer service shouldn’t be about appearances but truly serving your clients and addressing serious issues when they arise🤷🏻‍♂️

[John P. Azar @KingjohnJa]

@hotelindigo horrific experience at one of your properties today. Sent a direct message and awaiting contact to avoid the matter escalating .

[John P. Azar @KingjohnJa]

@IHGCorporate @IHGhotels @IHGRewards awaiting confirmation as to if your security policy includes having ONE employee clear a room safe that’s found locked and for the contents of that safe to be left by your manager in an UNSEALED envelope awaiting collection. Where’s my money??

[John P. Azar @KingjohnJa]

@hotelindigo awaiting confirmation as to if your security policy includes having ONE employee clear a room safe that’s found locked and for the contents of that safe to be left by your manager in an UNSEALED envelope awaiting collection. Yes unsealed! Where’s my missing money??

[John P. Azar @KingjohnJa]

@IHGCorporate just had a horrific experience at one of your hotels. Need to know where the missing money in my hotel room safe went. That aside, GM handling of situation was poor at best. [email protected]

[John P. Azar @KingjohnJa]

@deaneddie75 @AbkaFitzHenley Ksz