King's College IITS

King's College IITS - Follow us for Notifications, Announcements, Virus Warnings, Downtime Updates, Technology Tips & More...

[King's College IITS @KingsIITS]

As of 3:50PM, Self-Service has been restored and is working correctly.

[King's College IITS @KingsIITS]

We are currently experiencing a problem with the Self-Service server. We are migrating everything to a new server, and we should have Self-Service back up in the next few hours.

[King's College IITS @KingsIITS]

We are experiencing a significant network issue on campus. Technicians are on-site working to correct the problem. Thank you for your patience and cooperation.

[King's College IITS @KingsIITS]

We continue to recover from a power failure overnight but as of 7AM most everything is up and running. If you experience any issues please contact HELP

[King's College IITS @KingsIITS]

On Monday Jan 15th, the MIS teams will be performing maintenance to install new security patches on the Ellucian servers. This maintenance will begin around 9AM and it should be completed by noon.

[King's College IITS @KingsIITS]

UPDATE: The fiber cable and connections have been repaired and the Alley Center is back on-line. Thank you for your cooperation and patience during this repair.

[King's College IITS @KingsIITS]

On Friday Nov 24, 2023 (Black Friday) King’s College IITS will be performing major system upgrades and security enhancements. This maintenance will take place between 8AM and 3PM and during that time, all internet access and networks systems will be offline.

[King's College IITS @KingsIITS]

The contractors working to repair the damaged fiber cable are having difficulties accessing the cable below the new water shut-off valve. This has delayed the repair procedure. I do not have a specific time when they will be cutting the fiber cable and taking the internet down.

[King's College IITS @KingsIITS]

The latest news from the job site is that the water company buried Service Electrics fiber so deep and under their new water line shut off, that it may not be until later this evening before Service Electric can start work on fixing the fiber.

[King's College IITS @KingsIITS]

The Alley Center is currently without any internet connectivity due to a fiber cable break in downtown Wilkes-Barre. We are working with Service Electric to repair the cable and restore internet service to the Alley Center as soon as possible. Thank you for your patience.

[King's College IITS @KingsIITS]

Welcome Back King's Students. Follow @KIngsIITS for the latest technology announcements. #FollowUs

[King's College IITS @KingsIITS]

All technology resources have been brought back online except the Ellucian-related servers. We are currently bringing this final group of servers up and all Ellucian services should be available in the next half hour or so.
Thank you for your patience.

[King's College IITS @KingsIITS]

10:30 AM UPDATE: Most systems are coming back up normally. There are still a few servers to spin up but we're getting closer.

[King's College IITS @KingsIITS]

8:30AM UPDATE: The Air Conditioning has been repaired and the rooms are cooling. We are working to bring our servers back on-line.

[King's College IITS @KingsIITS]

7:15 AM UPDATE: Some limited services remain UP.
We are still awaiting an Air Conditioning part. More updates to follow.

[King's College IITS @KingsIITS]

5:25 AM UPDATE:

The facilities team is hoping to have the Air Conditioning parts by 7AM and installed by 8 AM. If our servers come up cleanly, we should have everything back on-line by 9 AM.

[King's College IITS @KingsIITS]

11 PM Update:

Facilities and Kings IITS have exhausted all options, so we anticipate no progress until tomorrow morning when we can get the necessary AC part. We will update everyone as we know more via @KingsIITS on Twitter or via email if we can keep that resource available.

[King's College IITS @KingsIITS]

We currently do not have a time-line for the replacement part or repair but I will update as more details are available overnight and into the morning.

[King's College IITS @KingsIITS]

The Technology Center in McGowan Hall is experiencing an air conditioning failure. To prevent overheating damage, all technology resources are being powered down until a replacement part can be obtained and installed. Please check @KingsIITS on Twitter for the latest details.

[King's College IITS @KingsIITS]

On Wednesday 11/23 at 1:30PM we will be performing maintenance on our network core. This maintenance will last approximately 1-2 hours and during the maintenance, all internet connectivity as well as wi-fi and phone will be offline.