Kiran Vijayan

Filmmaker I Writer I Idealist.
Co-founder & Story Brewer at Toddy
Mumbai I Kerala

[Kiran Vijayan @Kiranunni]

@Swiggy Stop scamming people with instant 20min delivery option for extra 20rs. I never opts for it coz I’ve had experience before where the delivery was delayed beyond eternity. Opted today by mistake. Story remains same, order delayed beyond 30mins. Have some shame looters.

[Kiran Vijayan @Kiranunni]

@flipkartsupport Thanks for the precious information. I have already tried the useless Chatbot but it was of no use. I want to get in touch with the delivery person.

[Kiran Vijayan @Kiranunni]

@Flipkart @flipkartsupport @ekartlogistics

Why do you even provide a number if it cannot be reached. Been trying to get in touch since morning as we had plans to go out. The product is not delivered yet and we are here waiting for the person to come. Pathetic service.

[Kiran Vijayan @Kiranunni]

@fssaiindia @LiciousFoods

Isn’t it mandatory to mention the packaging date as per fssai rules? I’m posting this post falling sick after consuming chicken breast from Licious on May 1st. Had noticed the packaging date missing and luckily had a photo taken.
#foodinfection #stale

[Kiran Vijayan @Kiranunni]

@SwiggyCares @Swiggy @harshamjty
Being a Swiggy one subscriber and having an order rate of one order in two days, getting such lacklustre response is frustrating. The customer guy made me wait 25 mins to respond to the concern.

[Kiran Vijayan @Kiranunni]

@SwiggyCares @Swiggy @harshamjty
1/2
Ordered from Burger King Thrissur while travelling in train (details in photos). Spilled Chai coz of careless packaging. Almost 1/2 of the chai got spilled and it spoilt the burger ordered along with it.

[Kiran Vijayan @Kiranunni]

@CRED_club How do I connect to your customer service team over a call? For gods sake not the voice assist. A real person. Coz your chatbot is a terrible let down. I have an issue to be resolved.

[Kiran Vijayan @Kiranunni]

I’m not expecting you guys to give a feedback to the restaurant. Being a gold customer and frequent user I’m just pissed at the response I got from @zomatocare instead of a refund. I’m anxious now that I might get food poisoning. If I get infected I’ll hold @zomato responsible.

[Kiran Vijayan @Kiranunni]

Ordered this from Urula Restaurant, Kakkanad via Zomato. The chicken was stale af. Stopped eating midway. But @zomato @zomatocare wants the customer to wait for 24hrs to rectify the issue or to give a compensation. Horrible service.

@deepigoyal

[Kiran Vijayan @Kiranunni]

@kalaignartv_off
I see that you guys uploaded good quality prints of films on YT. Please upload a good quality print of Vaaranam Aayiram. It’s nowhere to be found on OTTs. Not sure of its OTT rights also. By doing that an entire generation will be indebted to you. 🙏🏻

[Kiran Vijayan @Kiranunni]

@EurekaForbes I haven’t received any calls!
Why do you guys commit if you can’t deliver. There has been multiple instances where the cs person commits that service person will visit before eod. I mean is this a joke? I said at home expecting the person to call or visit and nobody turns up.

[Kiran Vijayan @Kiranunni]

@EurekaForbes @pratikpota
My RO filter has been displaying red light with warning sounds. Raised a service request on 28th June. No response from the service team even after multiple calls to customer care. Used to get repeated calls before AMC purchase. Horrendous experience.

[Kiran Vijayan @Kiranunni]

@EurekaForbes The customer service team is even irrecoverably senseless. Every time I call they say the service guy will visit you before eod. Nobody turns up. I mean what the actual fish. Just give a solid time atleast or a call back so that I can plan my day. (1/2)

[Kiran Vijayan @Kiranunni]

@ICICIBank_Care @ICICIBank
Flagged my concern on Friday since there was an urgency. No callback untill now. I’m not able to get in touch with your CS guy coz of the screwed up voice assist. Scant regard to the concern. Terrible service.

[Kiran Vijayan @Kiranunni]

@ICICIBank @ICICIBank_Care
You guys have the most useless customer care. Pathetic service and the customer care preset voice assist is made with the sole intention of wasting one's time and the problem remains unsolved. Been trying to talk to a customer care excecutive.

[Kiran Vijayan @Kiranunni]

Any luck on this? @NBALPSupport @NBA

[NBA League Pass Support @NBALPSupport]

@Kiranunni @NBA @NBATV @SamsungTV @Samsung @LGUS @LGIndia Thank you for the feedback. We will pass along your feedback to the product team. We constantly strive to create the best possible experience and we value input from our fans. Thanks, NBA Support

[Kiran Vijayan @Kiranunni]

@AirIndiaX Delaying the flight for 4+ hrs and denying a refund since I’ve done my web check in. Terrible service. And thanks for ruining my plans for the day. Was supposed to attend a function.

Flight IX-1622 Bangalore Kochi 11:05 flight. Rescheduled time 15:30pm.

@airindia

[Kiran Vijayan @Kiranunni]

@NBALPSupport @NBA @NBATV @SamsungTV @Samsung @LGUS @LGIndia Would really appreciate if this could be sorted. I start my day watching the early morning NBA matches. It has became a part of my routine. Shifted to a Samsung smart TV recently (was using firestick before, which had NBA League Pass app).
- From an ardent NBA fan from India.

[Kiran Vijayan @Kiranunni]

Please please make NBA League Pass app available on Samsung and LG Smart TV's. Being an NBA fan it's extremely upsetting that I'm not able to watch the matches on TV screens even after subscribing to the league pass.
@NBA @NBATV @NBALPSupport @SamsungTV @Samsung @LGUS @LGIndia