@SouthwestAir y’all my favorite ever but what in the actual fuck has been going on the last 24 hours?? 2HOURS &45MIN ON HOLD LAST NIGHT (never spoke to anyone) AN HOUR WAITING ON A TARMAC CAUSE SOMEONE WAS @ OUR GATE &OVER AN HOUR TO GET OUR FUCKING BAGS!! What in the actual FUCK
@Ally you are NOT committed to helping...your committed to old fashion outdated procedures. Who the FUCK ONLY ACCEPTS MAIL OR FAX DOCUMENTS!!?? Nor do y’all have a callback feature to keep your place in line...It’s 2020! HORRIBLE COMPANY
@Ally WORST COMPANY EVER!!!! Because of y’all I have missed out on 4 people taking over my lease CAUSE OF YOUR SHIT IMPOSSIBLE “CUSTOMER SERVICE”!! I’m unemployed. Im struggling. And y’all are making it impossible for me to save myself.
@Ally how many different ways do I have to try to get ahold of y’all before someone calls me back? BEEN LITERALLY 8 MONTHS WAITING ON A CALL BACK AND CURRENTLY AT 2.5 HOURS ON HOLD. seriously. Fuck y’all.
@AllyCare committed to helping MY ASS!!! I’ve been unemployed since March and SINCE MARCH I’ve had 4 people want to take my lease and because of YOUR SHITTY CUSTOMER SERVICE I have lost opportunity I’ve had to get help. WHO THE FUCK ONLY ACCEPTS MAIL OR FAX ITS 2020 STEP UP YALL
@AllyCare I have lost FOUR people who wanted to take over my lease BECAUSE OF YOUR AWFUL CUSTOMER SERVICE!!!! I’m unemployed and struggling and y’all are making it impossible to help myself