@sainsburys Our delivery was due last night. It didn't arrive which we are presuming is due to snow but we have heard nothing! Tried to ring this morning but got cut off after an hour of being on hold. Please can you look into this for me?
@Hermesparcels need to change an address on a parcel and you are impossible to contact to speak to anyone. All routes point to same automated message which does not answer my query. Very disappointed.