Anand Singh Chauhan

9To5 Job

[Anand Singh Chauhan @KishoreIshi]

#तोतला_भाटिया in college..🤣🤣

[Anand Singh Chauhan @KishoreIshi]

@AmazonHelp @amazonIN This link is not working
What I am supposed to do with this ????

Your basic tutorial to raise refund request or you came up with something new

[Anand Singh Chauhan @KishoreIshi]

@amazonIN

I have returned product on provided address but still there is no refund from seller and no response for concern raised to him

Order number 408-5202457-7472327

Please check as pending for last 20 days

[Anand Singh Chauhan @KishoreIshi]

@policybazaar Hi,

Already mailed my concerns..pls check

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

They don't even know what is TAT?

For basis processing you need to involve GRO

BUT BEST PART IS NO ONE WILL LISTEN

No one will help you

@ACKOIndia @HDFCERGOGIC @FinMinIndia @TATAAIGIndia

[Anand Singh Chauhan @KishoreIshi]

@ICICILombard @policybazaar @ACKOIndia @HDFCERGOGIC @FinMinIndia @TATAAIGIndia @IRDA_OFICIAL 🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

1 rejection letter, 2 contradictory reasons.

1st says the “accident” was due to gross negligence.

2nd says the cause of loss doesn’t match the vehicle’s condition. 🤔

Can anyone explain

[Anand Singh Chauhan @KishoreIshi]

@ICICILombard @policybazaar @ACKOIndia @HDFCERGOGIC @FinMinIndia @TATAAIGIndia @IRDA_OFICIAL 🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Numerous valid concerns raised by me and PB in their claim process..they took action

Changed Claim Manager

Claim raised 21st July

Claim Manager Changed - 6th Aug after 15 days

Pls explain

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Reply of ICICI Service Equality team

On checking of personal data, clicking photos of gallery,personal chats, google history

@ACKOIndia @ijournal @HDFCERGOGIC @TATAAIGIndia @FinMinIndia

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

My revert on investigation Part 2

@ACKOIndia @ijournal @HDFCERGOGIC @TATAAIGIndia @FinMinIndia

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

My reply to @ICICILombard regarding their so called investigation

No one has clue what is going on

One thing sure if you ask them for TAT they will REJECT

#MOTORINSURANCE

Part 1 of 4

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Worst part of claim is their INVESTIGATION

Inspector has no idea what is expected from him & only thing he wants to establish is "ACCIDENT"

That too by you

I questioned too many things

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Claim raised on 21st July 26

They outright say TAT is 7 days and that too on 25th without even inspection

They don't even care about hardships faced by daily commuter

#Motorinsurance @acko

[Anand Singh Chauhan @KishoreIshi]

My follow-ups didn't end with the initial claim decision.

I continued writing.

I sought clarification.

I approached @policybazaar

But instead of a straightforward resolution, I found myself repeatedly following up.

#ICICILombard #Motorinsurance

[Anand Singh Chauhan @KishoreIshi]

@policybazaar

I have questions for you too.

When selling an insurance policy, customers see the convenience:

✔️ Compare
✔️ Select
✔️ Buy
✔️ Pay

when something goes wrong, what happens?

Does Policybazaar merely redirect the customer to the insurer?

Or does it actually help

[Anand Singh Chauhan @KishoreIshi]

I told the insurer the truth:

THERE WAS NO ACCIDENT.

I didn't create a false accident story just to make the claim convenient.

So let me ask:

Is an honest disclosure now a disadvantage for an insurance customer?

@ICICILombard explain.

#MotorInsurance

[Anand Singh Chauhan @KishoreIshi]

@ICICILombard

Asking only 1 thing.

Show me

🔴 Exact policy clause
🔴 Exact exclusion
🔴 Evidence relied upon
🔴 Reason my claim circumstances don't qualify

Claim is “Not Payable.” but WHY.

@policybazaar

What is your role when the customer disputes the insurer's decision?

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Buying the policy was easy.

Everything was smooth.

But when there was a claim?

Suddenly the customer is expected to chase:

➡️ Insurer
➡️ Broker/intermediary
➡️ Claim team
➡️ Customer-care

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Asking ICICI Lombard

What exact policy clause makes my reported circumstances non-payable?

Asking Policybazaar

What assistance do you provide customer when insurer rejects a disputed claim?

[Anand Singh Chauhan @KishoreIshi]

🚨 NEVER BUY MOTOR INSURANCE FROM @ICICILombard THROUGH @policybazaar - MY CLAIM STORY

Facts.

My vehicle was damaged while parked.

I did NOT report a collision.

I did NOT invent an accident.

I disclosed the circumstances honestly.

Result - Claim Rejected

#MOTORINSURANCE