@HotpointSupport There is a chain of 23 DM messages exchanged with myself & @HotpointSupport on Tuesday. It includes all of my details. I trust that will be sufficient.
It says a lot about @HotpointSupport customer satisfaction when there’s a recorded message to say that verbal abuse is not tolerated. I totally agree, it shouldn’t be tolerated but ask yourself, if you improved your service/products would it be needed? #hotpointuk
@HotpointSupport@BBCWatchdog Yesterday I sent multiple DMs & asked for the same information which your company did not to provide me with. Why won’t you provide this information?
@HotpointSupport No, that’s not what I asked for. I have spoken to 5 of your agents at your main contact centre. Additionally, I have wasted a number of hours on here trying to get a satisfactory response. Why does @HotpointSupport purposely make it so difficult? @BBCWatchdog
@HotpointSupport That won’t be necessary. I’ve been through your DM “help” process & I am dissatisfied with the outcome. Please provide me with a working phone number for either your technical or complaints department please.
@HotpointSupport No, thanks, I won’t be DM’ing. Now I understand why people are angered when dealing with @HotpointSupport. I want to speak to someone, not customer services, about a technical fault with my oven but that’s impossible. You don’t have a complaints department either? Why is this?
@HotpointSupport My oven is 2 years old & the heating element has blown again. That’s twice now & because it’s out of warranty, you expect me to pay for a repair. This is unacceptable. How long should I expect your oven parts to last?
@Gunners4forever@NUFC Bribery & corruption hey. Wow. Got some proof to show for that ridiculous claim? No? Didn’t think so. Go back to crying in your beer you sore loser.
@captaintommoore This man was an inspiration & an absolute legend and all some people can do is criticise, make nasty comments & point fingers. You disgust me. Have some respect for him & his grieving family. #RIPCaptainSirTomMoore
@TheRealHoarse Since Tuesday I’ve been OBSESSED with watching the results come through & felt immense relief & delight when #BidenHarris2020 won 🇳🇿 🇬🇧