Klay Banning

[Klay Banning @KlayBanning]

@British_Airways Apology noted, Kev — but the problem runs deeper. Bookings made directly through BA with partner airlines, upgraded to business class, yet tier points still denied. This isn’t a one-off, it’s a systemic failure. 🤬

[Klay Banning @KlayBanning]

Years of loyalty to @British_Airways and the Executive Club, yet I still can’t get the meal I want in Premium Economy — every single flight. Post-Covid service has been a steady decline. Time to take my business elsewhere. 👋