Kolorguide

Pantone & X-Rite Online dealer

[Kolorguide @Kolorguide]

@FedEx @FedExHelp @FedExForum This is no longer simply about a delayed package. It is about FedEx giving me contradictory information and then insisting that its own written notifications never said what they clearly said.

On Friday, FedEx notified me that my package was scheduled for delivery on September 9. Today, I received another FedEx email again confirming delivery for September 9.

Then tonight, at approximately 9:29 PM, I received conflicting FedEx notifications: two still indicating delivery tomorrow, while another suddenly changed the delivery date to Friday, September 11.

I called FedEx specifically to point out these inconsistencies. I was then told that the “original commitment” had actually been September 10.

That is simply false.

FedEx’s own written emails show September 9. I even asked the representative where I could forward those emails so they could personally see that I was not inventing anything. Yet the supervisor continued insisting that FedEx had originally provided September 10 and that September 9 could not have been the original delivery date because FedEx does not operate on Sunday and Monday was a holiday.

That explanation creates an additional problem: the tracking history shows activity on Friday, Saturday, Sunday, Monday and Tuesday in or around West Chesterfield, New Hampshire.

So which is it?

Was FedEx operating and moving the package during those days, as the tracking history shows, or was September 9 supposedly impossible because FedEx was not operating?

A delay can happen. A delivery estimate can change. What is unacceptable is for FedEx to send customers written confirmation of one date, later provide a different date, and then attempt to rewrite the history by insisting that the original date was something else entirely.

What is most insulting is not even the delay. It is being treated as though the customer cannot read or understand FedEx’s own written communications.

If FedEx sends two written confirmations for September 9, FedEx cannot later tell the customer that the date was always September 10.

That is not a misunderstanding. That is a contradiction in FedEx’s own records, and it deserves a factual explanation.

Tonight at 9:29 PM, I received conflicting FedEx notifications: two still indicated delivery tomorrow, while another suddenly changed delivery to Friday, Sept. 11. When I called, I was told the “original commitment” was Sept. 10. That is simply not what FedEx’s own records show.

A supervisor then insisted Sept. 9 could never have been the delivery date because FedEx “doesn’t operate Sunday” and Monday was a holiday. Yet the tracking history shows activity Friday, Saturday, Sunday, Monday and Tuesday — all around West Chesterfield, NH.
How does a package need that many days to move through the same area?

I’m not complaining simply because a package is late. I’m complaining because FedEx is giving me three different versions of the same shipment — and then telling me its own written notifications were never valid.Your West Chesterfield, NH operation, under Senior Manager Operations Joe Marotta, needs to explain how FedEx can send me two written confirmations for delivery on Sept. 9, then claim by phone that the original commitment was Sept. 10.

[Kolorguide @Kolorguide]

Kolorguide Doesn't Sell Pens. Kolorguide Solves Problems.

For years, we believed our business was selling Dyne Test Pens, Zahn Cups, and quality control tools.

But after analyzing how visitors find and use Kolorguide, we discovered something different.

The most visited pages on our website are not product pages.

They are technical resources.

Visitors come to Kolorguide searching for answers to questions such as:

Why won't ink stick to plastic?
How do I measure surface energy?
What dyne level do I need for printing?
How do I perform a Tape Test?
How can I accurately measure viscosity?

The pages most frequently consulted on Kolorguide are the ones that help solve these problems.

Engineers, technicians, converters, printers, manufacturers, laboratories, and universities visit Kolorguide because they are looking for practical solutions.

That led us to a simple conclusion:

Kolorguide Doesn't Sell Pens. Kolorguide Solves Problems.

Dyne Test Pens, Zahn Cups, CAPATCH strips, and other tools are important.

But they are only part of the solution.

Our mission is to help professionals identify, understand, and solve challenges related to:

Surface Energy
Adhesion
Printing
Coating
Viscosity
Quality Control

That is why we continue expanding our technical library, guides, charts, procedures, and educational resources.

Because when you understand the problem, the right solution becomes clear.

Technical Resources for Plastics, Printing & Packaging.

That is what Kolorguide is really about. #kolorguide @kolorguide.com

[Kolorguide @Kolorguide]

@Hostinger

Yesterday I upgraded my hosting plan. My website was operating normally before the upgrade.

Immediately after the upgrade, the site became unavailable with Cloudflare 525 errors. DNS, SSL and server checks have been completed, but human support and ticket escalation are currently unavailable due to a reported support platform issue.

Can someone from Hostinger please review this case or advise how customers can obtain technical assistance during the support platform outage?

#Hostinger #WebHosting #Support

[Kolorguide @Kolorguide]

Your Zahn cup reading might be wrong.

EZ and S90 cups don’t use the same viscosity tables.

👉 25 seconds in EZ ≠ 25 seconds in S90

That’s why your ink behaves inconsistently.

Full guide:
https://t.co/i5lgRfOycp

[Kolorguide @Kolorguide]

Pantone defines the color.
Flexo exposes the problem.
Surface energy decides the result.
If you're not measuring dynes, you're not controlling color. https://t.co/qkhFNg1QgV

[Kolorguide @Kolorguide]

If you’re choosing K-Bars by color only…
you’re missing the real variable: thickness.
Every bar = a defined wet film deposit.

#PrintingIndustry #Coating

full guide https://t.co/oOAjJZuB3o

[Kolorguide @Kolorguide]

Most people don’t realize this…
surface energy changes over time (corona decay).
More here https://t.co/MmqTXqw9Jd

[Kolorguide @Kolorguide]

“Most adhesion problems start here…

If the dyne line breaks, your surface energy is too low.

This is what a correct test should look like

Full Guide: https://t.co/jhZLKkuBS0

[Kolorguide @Kolorguide]

15 years.
83 countries.
Precision without borders.
Kolorguide continues reaching where precision makes the difference.
#DyneTesting #SurfaceEnergy #IndustrialQuality

https://t.co/lkHNGb7ZCc

[Kolorguide @Kolorguide]

https://t.co/D9mwKP5px8

[Kolorguide @Kolorguide]

Check out my latest article: Technical Guide: Surface Energy Verification for Cleaning and Adhesion https://t.co/KVM4IGH9oK via @LinkedIn

[Kolorguide @Kolorguide]

Corona treatment is not eternal and Why Geography is Killing Your Surface Tension (and Your Profits)

https://t.co/MYnB9suQaf
#kolorguide #accudyne #accudynetestpens #dynetestpens #coronatreatment #surfacetension

[Kolorguide @Kolorguide]

MEASURE IT: IF YOU DON'T MEASURE IT, IT'S WORTHLESS
It’s not just Kolorguide: The Graphic Arts Authorities Demand It.
https://t.co/6p9ycA5ypi
#kolorguide #accudyne #dynetestpens #dynepens #pantone #SunChemical #flintgroup #ink #SurfaceEnergy

[Kolorguide @Kolorguide]

@ATT They offer free equipment for the service but charge for the extender, meaning that the full service doesn't reach my house.

[Kolorguide @Kolorguide]

AT&T provides false information, promoting in its advertising that it sells 1 Gigabyte of speed and indicating that the modem supposedly receives it, but when the modem transmits it, this is not the case; it is NOT CAPABLE of transmitting it.

[Kolorguide @Kolorguide]

@FedEx why claim you attempted delivery?Lier. I waited at home in South Florida all day for 9 packages. It never rained. Nothing arrived. Your agent later said the Pompano Beach station was closed—so why promise delivery between 10 AM and 2 PM? And if it was closed, why not update the tracking to reflect delivery tomorrow or Monday?”

[Kolorguide @Kolorguide]

🌍 Special International Offer
Get our Dyne Test Pens Set 30-52 with a single flat rate including international shipping.
Applies only to this product and for a limited time.
📌 Check details and price here: https://t.co/z8p9P4OLJ7
#DyneTestPens #DynePens #SurfaceEnergyTestPens #DyneTesting #AccuDyne #SurfaceTensionTest #PackagingIndustry #PlasticFilmTesting #CoronaTreatment #SurfacePreparation #QualityControl #InternationalShippingIncluded

[Kolorguide @Kolorguide]

Capatch strips are useful for measuring surface energy or surface wettability, which is critical in industries such as printing, coating, and adhesion. These strips provide a quick and easy way to assess whether a surface is properly prepared for ink, paint, or adhesive application. By applying the test liquid on the strip and observing its behavior (whether it beads up or spreads evenly), users can determine if the surface tension is adequate for their process. This helps prevent adhesion failures, ensuring better quality and efficiency in production.
#capatch #capatchstrips #capatchaniloxrolls #capatchVolumenMeasurement #aniloxvolumenmeasurement #aniloxvolumen https://t.co/8NaSMhIwQs

[Kolorguide @Kolorguide]

From the start, control the surface tension in your production and avoid quality errors that cost you material, time, and, worst of all, your customers. Ensure the quality of your work! #AccuDyne #dyneTestPens #SurfaceTension https://t.co/51phKWaysT

[Kolorguide @Kolorguide]

Discover the benefits of Capatch strips for measuring anilox volume
https://t.co/lglDEizY2S #Capatchstrips #Aniloxvolumemeasurement #Flexographicprinting #Aniloxrollermaintenance #Printquality #Flexoprintingtools #Aniloxcellvolume @Kolorguide