Kore Naresh

[Kore Naresh @KoreNaresh1308]

@sony_india hlo your not responding figical damage froofs sendme

[Kore Naresh @KoreNaresh1308]

@sony_india H visited the service centre and collected my lens. However, the original issue still remains. The iris problem has not been fixed.They are asking me to pay for the repair, even though the lens is still under warranty. I have the warranty bill, and there is no physical damage

[Kore Naresh @KoreNaresh1308]

@sony_india
the lens is still under warranty. If you are denying the warranty, please provide clear evidence of the physical damage that voids the warranty. Kindly show me the inspection report or photos proving the damage and explain why the warranty claim has been rejected.

[Sony India @sony_india]

@KoreNaresh1308 Hi! Your concern has been noted and forwarded to the appropriate team for further action. In the interest of your personal information safety and security, we request you to kindly delete your personal information from public platform and share it via DM (direct message) only.

[Sony India @sony_india]

@KoreNaresh1308 We understand how this could be frustrating. Let's get this sorted. Please DM us your job or complaint number and we will assist you right away.

[Kore Naresh @KoreNaresh1308]

@sony_india I kindly request Sony to review my case carefully, provide clear evidence if you believe there is physical damage, and honour the warranty if the issue is not caused by customer damage. I hope Sony will resolve this matter fairly and maintain the trust of its customers.

[Kore Naresh @KoreNaresh1308]

@sony_india I kindly request Sony to review my case carefully, provide clear evidence if you believe there is physical damage, and honour the warranty if the issue is not caused by customer damage. I hope Sony will resolve this matter fairly and maintain the trust of its customers.

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA @SonyIndia he saying not under warenty chikkatpalli hyd but u see bll box warenty that matufature difolt under warenty lense

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA @SonyIndia he saying not under warenty chikkatpalli hyd but u see bll box warenty that matufature difolt under warenty lense

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA
@SonyIndia I am disappointed with the service at the Chikkadpally Service Center. My lens is only 8 months old and still under warranty. The focus ring is not working properly, but I am being asked to pay for the repair. resolve it.

[Sony India @sony_india]

@KoreNaresh1308 @SonyElectronics @SonySupportUSA @SonyIndia Hi! Thank you for reaching out. Let us get this checked for you right away. Please share your job/complaint number via DM so we can take this forward.

[Kore Naresh @KoreNaresh1308]

@SonyIndia I am disappointed with the service at the Chikkadpally Service Center. My lens is only 8 months old and still under warranty. The focus ring is not working properly, but I am being asked to pay for the repair. Please look into this matter and help resolve it.

[Kore Naresh @KoreNaresh1308]

@sony_india
the lens is still under warranty. If you are denying the warranty, please provide clear evidence of the physical damage that voids the warranty. Kindly show me the inspection report or photos proving the damage and explain why the warranty claim has been rejected.

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA @SonyIndia I don't understand why you are saying the lens is not under warranty. If there is no warranty, why did you issue a job sheet in the first place? My lens is still under warranty. It should be repaired under the warranty, not as a paid service. Please clarify why you are asking me

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA @SonyIndia My lens is currently under repair. I visited the Sony service center in Chikkadpally. They are now saying that the lens is not covered under warranty. If there is no warranty, how can they issue a job sheet stating otherwise? They told me they will prepare a paid repair estimate

[Kore Naresh @KoreNaresh1308]

@sony_india @SonyElectronics @SonySupportUSA
@SonyIndia I am disappointed with the service at the Chikkadpally Service Center. My lens is only 8 months old and still under warranty. The focus ring is not working properly, but I am being asked to pay for the repair. resolve it.

[Kore Naresh @KoreNaresh1308]

@SonyIndia I am disappointed with the service at the Chikkadpally Service Center. My lens is only 8 months old and still under warranty. The focus ring is not working properly, but I am being asked to pay for the repair. Please look into this matter and help resolve it.