The Righteous Citizen

[The Righteous Citizen @Krishawali]

@myntra @biman7777 @myntra - if you ask everyone to stay patient & are failing to resolve customer issues, whose issues is your team busy in resolving issues for? Are you paying your customer service team to say “please be patient. We’ll respond soon”? You could keep a bot for that! @timesofindia

[The Righteous Citizen @Krishawali]

@myntra @biman7777 @myntra - if you ask everyone to stay patient & are failing to resolve customer issues, whose issues is your team busy in resolving issues for? Are you paying your customer service team to say “please be patient. We’ll respond soon”? You could keep a bot for that! @timesofindia

[The Righteous Citizen @Krishawali]

@myntra @MyntraSupport @myntra - Rather than introducing new schemes to harass and dupe customers, it would be better if you could focus your resources towards improving your pathetic customer care! Your customer care does not have any SLAs and ETAs and not even a resolution!

[The Righteous Citizen @Krishawali]

@myntra @MyntraSupport @myntra - Rather than introducing new schemes to harass and dupe customers, it would be better if you could focus your resources towards improving your pathetic customer care! Your customer care does not have any SLAs and ETAs and not even a resolution!

[The Righteous Citizen @Krishawali]

@MyntraSupport @myntra @MyntraSupport still waiting

[The Righteous Citizen @Krishawali]

@MyntraSupport @MyntraSupport - I was informed that Myntra would respond within 24 hours. It’s been more than that. When can I expect a response?

[The Righteous Citizen @Krishawali]

@MyntraSupport @MyntraSupport @myntra are you really mindful of customer sentiments by not providing a resolution or ETA? It’s been 2 days since your above comment that you would contact in “shortest” time possible! See images for your customer responsiveness

[The Righteous Citizen @Krishawali]

@MyntraSupport No ETA and resolution yet!
Shame on @MyntraSupport and @myntra for cheating customers

See images for what Myntra is doing to “dive” into the issue!

[The Righteous Citizen @Krishawali]

@MyntraSupport return id 4474120165 - can you pls ask the return associate to come before 2pm today? No one came yet for pickup and they claimed the return pickup failed

[The Righteous Citizen @Krishawali]

@MyntraSupport This is the response you have given - to be patient and wait for idk how long! No ETA and no resolution yet!

#boycottMyntra #Patheticcustomerservice #zeroempathy

[The Righteous Citizen @Krishawali]

@MyntraSupport @myntra sent me wrong product and now won’t refund. I have been waiting for 3+ days for my return request to be accepted. No ETA by Myntra customer support! Terrible customer experience! See pics - I was told issue will be resolved by 22 Oct but no resolution yet!

[The Righteous Citizen @Krishawali]

@MyntraSupport @myntra sent me wrong product and now won’t refund. I have been waiting for 3+ days for my return request to be accepted. No ETA by Myntra customer support! Terrible customer experience! See pics - I was told issue will be resolved by 22 Oct but no resolution yet!

[The Righteous Citizen @Krishawali]

@MyntraSupport fraud @myntra
Sent me wrong product and now not providing refund. No resolution since 48+ hours and no response for 30+ hours. Called customer care and they said they can’t help. @nanditakhemka @arshwaalsingh pls look into this

[The Righteous Citizen @Krishawali]

@MyntraSupport @MyntraSupport - what is shortest time possible as per you? I haven’t received a resolution since 48 hours +
I spoke to your agent on phone- they said they cant provide an update - some other team needs to look into & they can’t get status update. Pathetic customer service

[The Righteous Citizen @Krishawali]

@AmazonHelp .com

[The Righteous Citizen @Krishawali]

@amazon - I have shared proof with your customer support that I have returned the items. Yet I have not got my refund despite it being more than 2 months. Customer support is not at all helpful and is sending me from one agent to another. Why harass customers for their money!

[The Righteous Citizen @Krishawali]

@MyntraSupport @MyntraSupport I called your customer care and they told me they can not do anything as some other team needs to approve it and they cannot reach them. Then they hung up the phone on me. Pathetic customer service. This is how @myntra talks to its customers!

[The Righteous Citizen @Krishawali]

@MyntraSupport Ok I am still waiting for the response on DM and app for the resolution. @MyntraSupport

[The Righteous Citizen @Krishawali]

@MyntraSupport @MyntraSupport - Firstly Myntra sent me a wrong product and rather a completely different product than what I had ordered. On top of it, myntra is not accepting return. I have even opened a case but not heard back. Check DM