@southwestair 25 hrs of travel (PHL to OAK) including sleeping on the terminal floor in STL + 2 hrs on phone w/ customer service = $225 voucher. Flight value $1440
Been an SWA credit card and RR member for 25 yrs. Letter admits numerous failures but compensation is inadequate.
It’s pretty amazing when the Universe aligns you to things that are supposed to happen to you in order to you help you, protect you, propel you and teach you things about yourself at the exacting moment.