Michael Heuer

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA @ShieldVoC I will be making an official complaint to CITC tomorrow if my case is not resolved

[Michael Heuer @Krita_za]

@ZainKSA it has been 5 days without internet now on my 5G. When will this be fixed???? #zainksa #worstcustomerservice #badexperience

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA @ShieldVoC No point. I have sent 10 emails. Opened 2 tickets, called the call center 20+ times, tweeted and Facebook in the last 4 days and I have not had a single proper response and my issue still active. Yet my tickets are being closed???

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA 831032505103 is my customer number

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA I want to lodge an official complaint. Please advise how to do this. Your call center cannot tell me. I have sent 5 emails to cs email and no response in 3 days. I want to speak to a manager!

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA CS0000086457873 is the ticket number opened 3 days back without resolution

[Michael Heuer @Krita_za]

@ZainHelpSA @ZainKSA CS0000086457873 is the ticket number opened 3 days back without resolution

[Michael Heuer @Krita_za]

@ZainKSA @ZainHelpSA no surprise. You closed my ticket without resolving my issue. Extremely poor support and service. My issue still exists and I have had to call to reopen my ticket again! #lostcause #timetoswitch

[Michael Heuer @Krita_za]

@ZainKSA my 5G has been down for 2 days now! I have opened a ticket and no follow up has been done! Apparently @ZainKSA does NOT have the best 5G in the Kingdom and neither the support! Unacceptable during remote school and work from home!!!

[Michael Heuer @Krita_za]

@stc can you offer better service and support? #imwillingtoswitch

[Michael Heuer @Krita_za]

@ZainKSA my 5G has been down for 2 days now! I have opened a ticket and no follow up has been done! Apparently @ZainKSA does NOT have the best 5G in the Kingdom and neither the support! Unacceptable during remote school and work from home!!!

[Michael Heuer @Krita_za]

@ZainKSA #badservice #nocustomersupport #fixmy5G

[Michael Heuer @Krita_za]

@DellEMCMEA #blockchain #DellTechForum #Riyadh

[Michael Heuer @Krita_za]

@DellEMCMEA #delltechforum #Riyadh

[Michael Heuer @Krita_za]

@DellEMCMEA #delltechforum #Riyadh

[Michael Heuer @Krita_za]

#delltechforum