kryptonitelock

Protect what you value from those with no values. Contact us here:

[kryptonitelock @kryptonitelock]

@neilhardy999 Hello, brackets may be purchased for $7.00, you can call us at: 800-729-5625 Mon-Fri 8:30-4:30 EST.

[kryptonitelock @kryptonitelock]

@GregTanaka Please submit a request on our website: https://t.co/0cbjViBZJK

[kryptonitelock @kryptonitelock]

@KMcbabe Did you submit a Request Ticket? Can you tell us the ticket number?

[kryptonitelock @kryptonitelock]

Shorter days mean darker commutes. Make sure you're seen with a quality rear light like the Incite XBR - automatic braking sensor increases light to 3X brighter to let cars and other cyclists know you're braking.

[kryptonitelock @kryptonitelock]

@KMcbabe Did you put in a Request Ticket? If so, what is the Ticket Number?

[kryptonitelock @kryptonitelock]

@Richard_Howard1 The key code would be on the actual key.

[kryptonitelock @kryptonitelock]

@scalvinkwan Hello, what does your key prefix begin with?

[kryptonitelock @kryptonitelock]

@JaimeSanFelippo Did you register for the optional ATPO? If yes, did you file a Claim?

[kryptonitelock @kryptonitelock]

@pkovacs19 Claim processing has been backlogged. We will be reviewing your Claim by the end of this week.

[kryptonitelock @kryptonitelock]

@akbukYM Our website is experiencing technical difficulties on the Services pages. We apologize for the inconvenience.Hopefully the issue will be resolved soon.

[kryptonitelock @kryptonitelock]

@ca_morris22 Unfortunately the ATPO offer has to be done within 30 days of lock purchase and has a max. of 5 years coverage. You can only register the key # at this point unless you purchase a new lock.

[kryptonitelock @kryptonitelock]

@X0x1RG9f Hello, the website issue is actively being worked on to get it back up. Unfortunately we do not have timing on when it will be back, we are hoping soon. We can email/mail you the paper version that your can manually complete to register.

[kryptonitelock @kryptonitelock]

@Bh3nru The website is actively being worked on, however we do not have an ETA. Once it is back up, we will accept all registrations, even allowing you to register if the timing is past the 30 days due to the issue.

[kryptonitelock @kryptonitelock]

@jordanwaring87 Your order was received and will be processed as soon as we can

[kryptonitelock @kryptonitelock]

@Ben_Karats We would need the key number that is on the key itself in order to provide you with keys.

[kryptonitelock @kryptonitelock]

@nedimgulcan The Optional Anti-Theft Protection Offer is not bicycle Insurance.
It is a Product Guarantee with specific Terms and Conditions.
In order to process a Claim, we require an image of the broken lock as proof of product failure.

[kryptonitelock @kryptonitelock]

@EchappeePodcast There is currently a backlog of Claims to be processed.
We are working through this as best as we can.
We hope to contact you soon with status.
Thank you for your patience.

[kryptonitelock @kryptonitelock]

@FonsecaREduardo At this time we don't know when the keys will go out. We have a backlog due to the machines being broken. They just got repaired

[kryptonitelock @kryptonitelock]

@alexisbouchara We have addressed your latest ticket