Biplab Kumar Jena

Student and resident of Kurupal, Puri. Tweeting to bring attention to rural development and local issues.

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Jio corporate team called via DoT escalation. Officially admitted nearest tower is 1.86km away, causing structural indoor failure, and a new tower is needed. Offered my own land for installation to eliminate site excuses. @DoT_India @TRAI @EIT_Odisha

[Biplab Kumar Jena @KumarBiplab16]

Severe network failure for 4 years at Kurupal, Puri, Odisha. @JioCare charges for premium 5G but indoor speeds drop to KB/s with constant call drops. On June 1, 198 Supervisor Kalpana Khilar refused to register a technical ticket. Fix this utility deficit. @TRAI @DoT_India

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Jio panic-closed ticket SR000037CKVP early, officially admitting in writing: "We have limited network coverage in this location." This is a formal confession of deficiency of service while charging for premium 5G. Is this the standard? @TRAI @DoT_India @EIT_Odisha

[Biplab Kumar Jena @KumarBiplab16]

@MoPNG_eSeva This is a false closure. Check your DMs immediately. I have sent full tracking details, LPG ID 21161437900001623, and internal transaction receipts yesterday. The Malud dealer is unlawfully holding ₹958 after an unauthorized cancellation. Reopen this ticket and audit your DM.

[Biplab Kumar Jena @KumarBiplab16]

@HPCL @MoPNG_eSeva @HardeepSPuri Retaliation by Freedom HP Gas Puri (41038494). Dealer took ₹958 prepaid wallet payment for booking 909918 (Babita Jena, 605891), manually CANCELLED order & BLOCKED account as "Consumer not active". Essential Commodities Act violation! Fix it.

[Biplab Kumar Jena @KumarBiplab16]

@Syrotech @SyrotechN @flipkartsupport The number you gave is voice-only. I have emailed [email protected] with my tax invoice and S/N: SY2503GHR014480. Instruct your backend team to reply to my email with a formal approval or denial letter for doorstep pickup, and update me here. @FlipkartSupport

[Biplab Kumar Jena @KumarBiplab16]

@Syrotech @SyrotechN My SY-GPON-2010-WADONT (Invoice FAPOK82600000382) gives 50-60 Mbps on a 100 Mbps BSNL plan. BSNL confirmed fiber is fine — fault is your hardware. Team directed me to Noida. I'm in Puri, Odisha. Demand doorstep pickup under 3-Year Warranty. #ConsumerRights

[Biplab Kumar Jena @KumarBiplab16]

@flipkartsupport I will NOT delete this post. You are asking me to hide evidence of your broken system. You demand a brand letter, but the brand explicitly told me they are just a marketing team. This is absolute harassment. Filing a formal complaint on the National Consumer Helpline (1915) now.

[Biplab Kumar Jena @KumarBiplab16]

Hey @FlipkartSupport, your team demands a 'brand denial letter'. Look at the proof! Syrotech sent me to an escalation number that openly admits 'this is a marketing team number' & refuses support. Stop the automated loops! Process my replacement. Order: OD434478517133727100

[Biplab Kumar Jena @KumarBiplab16]

@DigiHaat_ @DigiHaat_ Thank you for responding. But "some
more time" is not acceptable after 5 days. This
is a simple wrong product case - ordered brown
dhoop cones, received green sticks. Order is
Returnable. Please confirm refund of Rs.29
by today. How many more days do you need?

[Biplab Kumar Jena @KumarBiplab16]

@DigiHaat_ Order 2026-05-14-355045. Ordered
AryAyurveda brown dhoop cones. Received completely
different dark green cylindrical sticks. Wrong
color, wrong shape, broken pieces. Delivered today
29 May. Order is Returnable. Request refund of
Rs.29. @consumeraff_goi

[Biplab Kumar Jena @KumarBiplab16]

@Syrotech @SyrotechN @flipkartsupport @Syrotech @SyrotechN Your X team told me to text 9870295095, but that agent just replied "this is a marketing team number" and refused to help! Stop passing the buck. @FlipkartSupport see this corporate runaround. A brand letter is impossible. Arrange my replacement.

[Biplab Kumar Jena @KumarBiplab16]

@DigiHaat_ @DigiHaat_ It has been 4 days since you said the
issue was escalated to the seller. Still NO
refund, NO update. Order 2026-05-14-355045.
Wrong product delivered - ordered brown dhoop
cones, received green sticks. Please process
my refund of Rs.29 immediately.

[Biplab Kumar Jena @KumarBiplab16]

@Rj_rahulmehta @anujprajapati11 Lagta hai bhai Paytm ab dusra account se message kar raha hai 😃

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Jio RM called regarding SR000037CKVP. Sent NetVelocity data proving severe indoor 4G decay (-120dBm RSRP) & zero indoor 5G penetration. A local tech visit won't fix this 4-year structural deficit. Need site optimization from core planning team. @DoT_India @TRAI @EIT_Odisha

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Thank you for the public acknowledgment, Akshay. For absolute clarity and tracking alongside my submissions to @DoT_India and @TRAI, the registered ticket number for this indoor coverage issue is SR000037CKVP. I look forward to the engineering team's physical site audit.

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Following the DM data escalation, Jio has generated Service Request ID: SR000037CKVP for the chronic indoor coverage failure at Kurupal. Keeping @TRAI and @DoT_India updated. Expecting a physical field site optimization by the June 9 deadline, not just a digital reset.

[Biplab Kumar Jena @KumarBiplab16]

@JioCare Sent all requested details, including my exact location in Kurupal, handset model, specific app failures, and the call recording link via DM. Please check and escalate this immediately to the Odisha Circle Network Engineering team for a physical site audit.

[Biplab Kumar Jena @KumarBiplab16]

@Syrotech @SyrotechN @flipkartsupport @Syrotech @SyrotechN Your DMs are closed, preventing me from sending private details. I cannot post my personal mobile number and address publicly on an open timeline due to security risks. Please follow me back or open your DMs. @FlipkartSupport

[Biplab Kumar Jena @KumarBiplab16]

@MoPNG_eSeva @MoPNG_eSeva Sent details to DM. Plz check. Today, Malud distributor called to cover up. Instead of explaining why Booking 909918 was canceled, they demanded a fake "Ration Card update", blamed HP Pay app & hung up. Kitchen is offline. Plz run a senior backend audit!

[Biplab Kumar Jena @KumarBiplab16]

@HFWOdisha @MahalingMukesh Why posting these images on a public platform?

[Biplab Kumar Jena @KumarBiplab16]

@Syrotech @SyrotechN @Syrotech @SyrotechN Emailed on 23 May, zero resolution. @FlipkartSupport also breached today's deadline for Incident IN260527180335880727775. BSNL tech confirmed ONT hardware fault. Arrange doorstep pickup/replacement in Puri, Odisha under 3-year warranty.

[Biplab Kumar Jena @KumarBiplab16]

@help_delhivery @help_delhivery Thank you for the escalation. Since your support team has already formally admitted that the driver used fake "incorrect remarks", please ensure the local hub manager actively reroutes the package for delivery TODAY, not 24-48 hours later. I am fully available.

[Biplab Kumar Jena @KumarBiplab16]

@AmazonHelp @amazonIN @delhivery @help_delhivery Fraud update for AWB #13372239353686! Map in 1000296327.jpg shows agent miles away at Maludkhas Rajanagar, missing my address in Ganjam. 1-sec fake call from 02263257863 (1000296329.jpg) to trick system. Deliver today!