@Hyatt@HyattConcierge the Hyatt House Charlotte Airport is not picking up the phone and Iโm stuck at the CLT airport in the cold without a shuttle. After two years of being a Globalist I expected better.
@AmericanAir May have the worst customer service of all time. The gate agent created a new record locator for my companion and now we arenโt on the same reservation and they have to pay for a checked bag