Kyle Moore

[Kyle Moore @KyleMoore06]

@northernassist Care to explain the logic here? Liverpool-Manchester trains no longer stop at deansgate, now Oxford Road looks like a cattle market??

[Kyle Moore @KyleMoore06]

@northernassist You so gloriously deprived me of travel, so forgive me if I don't seem thrilled by the news that I can claim something back. Disgraceful

[Kyle Moore @KyleMoore06]

@northernassist in the neck off pissed off customers on your behalf. I'd love to hear what your plan is to resolve this, surely there's a better way?? I'd start by doing your jobs, that'd probably help🤷‍♂️3/3

[Kyle Moore @KyleMoore06]

@northernassist Thanks for the reply, appreciate that there are staffing issues, judging by the frequent strike action, I can imagine your not a popular employer. I looked into delay repay, and you offered me a whopping £0.63 as recompense. It cost me £15 to get a taxi into Manchester after 1/2

[Kyle Moore @KyleMoore06]

@northernassist I wouldnt mind, but this happens too often, there are cancellations affecting my journey to and from work nearly every day. And the trains that do turn up are usually late and massively overcrowded. I'm a season ticket holder, and I don't understand what service I'm paying for??

[Kyle Moore @KyleMoore06]

@northernassist That's cool, care to offer up an explanation why my 18:46 train home is cancelled again?? Happens literally 3-4 times a week.

[Kyle Moore @KyleMoore06]

@northernassist Be disruption on the network, but this kind of thing happens every day. The trains are consistently overcrowded, and there are cancellations every single day. Not good enough.

[Kyle Moore @KyleMoore06]

@northernassist now I've got to spend good money on a taxi in spite of paying out for a season ticket for a service you barely manage to provide. Absolute joke, you should be soundly ashamed of yourselves. No wonder your staff are constantly on strike, if they're getting it 2/3

[Kyle Moore @KyleMoore06]

@northernassist yet another poor performance from you guys this morning on the Liverpool-Manchester line👏 first train cancelled, second train crammed to the rafters like you're moonlighting at the spam factory. Following train cancelled for good measure so now 1/3