Kylee Hopkins

[Kylee Hopkins @KyleeHopkins5]

@AerLingus Disgraceful service. 1hr 15 min still on hold to your customer service office . Chase service no response either. 2 hrs I’ve been trying to get help . Not good customer service at all

[Kylee Hopkins @KyleeHopkins5]

@Ryanair Email us to say get to Palma airport 3hrs before. Arrive 3 hrs before to be told can’t drop baggage until 2hrs before. Children could have enjoyed the pool for that extra time

[Kylee Hopkins @KyleeHopkins5]

@StThomasofC Love this

[Kylee Hopkins @KyleeHopkins5]

@CarrollNicola40 @i12n_ @passportwaiting I have received ours. Did you call@and say when you were travelling? I did im not sure if that helped

[Kylee Hopkins @KyleeHopkins5]

@Beckybo68668174 @AnnAston1318 @passportwaiting Yes me too 👏🏻

[Kylee Hopkins @KyleeHopkins5]

@passportwaiting Both my kids passport renewals with no extra documents required approved and posted on day 14 from them receiving the old passports . One in Liverpool and other in Durham office. Very impressed. Wish I had have done the same for mine now ,but £177 later premium

[Kylee Hopkins @KyleeHopkins5]

@HM_Passport I’ve had 1 out of 2 child’s renewal back. Waiting on the one from Durham office. Is there a backlog here? I’ve sent DM but no one has replied

[Kylee Hopkins @KyleeHopkins5]

@i12n_ @passportwaiting Hi have you heard anything? My child’s renewal is at Durham also

[Kylee Hopkins @KyleeHopkins5]

@AnnAston1318 @Beckybo68668174 @passportwaiting Meant to be the 15th

[Kylee Hopkins @KyleeHopkins5]

@AnnAston1318 @Beckybo68668174 @passportwaiting Im a few days after you so can’t see us getting away. So disappointing as my other child’s has been approved and all done at the same time

[Kylee Hopkins @KyleeHopkins5]

@AnnAston1318 @Beckybo68668174 @passportwaiting Child renewal at Durham docs received 23 July

[Kylee Hopkins @KyleeHopkins5]

@HM_Passport Has anyone had child’s renewals at Durham ? Everything I read is not good for the Durham office . What timescales have people had ?

[Kylee Hopkins @KyleeHopkins5]

@Beckybo68668174 @AnnAston1318 @passportwaiting Any word yet? My child’s is the same

[Kylee Hopkins @KyleeHopkins5]

@robertsant0 @shanis82 @passportwaiting Fingers crossed as I’ve just had a text for my child’s renewal it was doc received 22 July Liverpool and now approved tonight

[Kylee Hopkins @KyleeHopkins5]

@passportwaiting one out of two kids renewals . Please please do the same for the other one ASAP. Lots of lost sleep and anxiety with this

[Kylee Hopkins @KyleeHopkins5]

@becky_lou @passportwaiting It’s all ridiculous and can’t even get through on the phone line with over an hour wait. They need a more efficient service with a better tracking service other than documents received. Especially with the cost they charge

[Kylee Hopkins @KyleeHopkins5]

@T_Carling28 @passportwaiting I have two one at Liverpool and one at Durham. Feel so anxious with it. These days things like this shouldn’t take so long.

[Kylee Hopkins @KyleeHopkins5]

@T_Carling28 @passportwaiting No chance for mine then . Seems so slow . Hope yours come through

[Kylee Hopkins @KyleeHopkins5]

@passportwaiting hi I keep reading that Durham office seems to take longer and that’s were one of my child’s renewal has gone. Has anyone had any luck with Durham ?

[Kylee Hopkins @KyleeHopkins5]

@Lizmuf @passportwaiting Oh no. I’m still waiting on ours also . Fingers crossed for you