Richmond Council Help

Seeking help with @LBRUT services? Contact us here or ring 020 8891 1411.

Phones & social media Mon-Fri 09.00-17.00

Online services available 24/7

[Richmond Council Help @LBRuT_Help]

@mands4walkies Hi Mandy, I recommend contacting the Waste team to escalate this matter. You can contact them via [email protected]. You can also raise a missed collection via our website here: https://t.co/R8fuwx9p12 ^CY

[Richmond Council Help @LBRuT_Help]

@Nico2lette @LBRUT @Gareth_Roberts_ @LBRUTMayor Hi Nicolette, this has been reported to the Street Cleansing team to have this removed as soon as possible under reference: FS866072094. CY

[Richmond Council Help @LBRuT_Help]

@ambi_valenced @LBRUT @Gareth_Roberts_ Hi there, We have reported this to the street cleaning team to ensure that this is cleared as soon as possible under reference: FS866071200. ^CY

[Richmond Council Help @LBRuT_Help]

@mands4walkies Hi Mandy, thank you for bringing this to our attention. Please can you advise the location of this and we will have this reported to the relevant team to repair. ^CY

[Richmond Council Help @LBRuT_Help]

@OFarrellSimon Hi Simon, we are very sorry to read this. We have reported this to the street cleaning team to remove the litter. We have also requested it be looked into regarding the amount of bins on the High Street to be increased. Reference: FS864544403. ^CY

[Richmond Council Help @LBRuT_Help]

@ambi_valenced @LBRUT @Gareth_Roberts_ Hi there, please can you confirm the location of this and we will raise a report to have the street cleaning team attend the area. ^CY

[Richmond Council Help @LBRuT_Help]

@julie_twickers Hi there, Waldegrave Road will be closed between junction of Strawberry Hill Road and Waldegrave Gardens for Cadent Gas mains replacement project. Works are taking place until the end of next week. Thanks. ^CM

[Richmond Council Help @LBRuT_Help]

@stephenferns Hi Stephen, thanks for making us aware. This has been logged under reference FS859181077 and will be cleared ASAP. ^CM

[Richmond Council Help @LBRuT_Help]

@GMonaha @LBRUT Hi Gail, thanks for sharing. For any maintenance on railways or at overground stations, requests will need to be raised with Network Rail directly. Please see link below if needed. Thanks ^CM

https://t.co/OAJkNiuZg1

[Richmond Council Help @LBRuT_Help]

@ambi_valenced Thanks for confirming. If there is liquid which continues to re-surface, there is most likely a leak somewhere nearby. Please contact Thames Water, who will be able to investigate this further for you. ^CM

[Richmond Council Help @LBRuT_Help]

@GMonaha @LBRUT Morning Gail, thanks for making us aware. The blocked drain has been logged under FS856238699 (10 working day resolution) and the weeds under FS856240093 (5 working day resolution). Thank you. ^CM

[Richmond Council Help @LBRuT_Help]

@ChrisKe75868138 Hi there, thanks for your message. The distinction of items presented in the blue and black boxes has changed since this container was issued, therefore the label is now outdated. Please see the link below for current information. Thanks. ^CM

https://t.co/gDYgCwVln6

[Richmond Council Help @LBRuT_Help]

@Spaghetles Hi there - you can challenge any PCN, especially if you believe it has been issued incorrectly. Please see the link below for more information on appeals or call us on 020 8891 1411 to speak with an advisor for further advice. ^CM

https://t.co/7E8mEXqUui

[Richmond Council Help @LBRuT_Help]

@BridgeShahin @Teddington_Town @TLTeddington @TwitTeddington Hi there, sorry to read this. This has been raised with the team to investigate and clear ASAP under reference FS852503527. Thank you. ^CM

[Richmond Council Help @LBRuT_Help]

@BridgeShahin Hi Bridget, we are very sorry to read this. We have raised this with the street cleaning team to empty the bins as soon as possible under reference: FS851393250. ^CY

[Richmond Council Help @LBRuT_Help]

@ambi_valenced Hi there, we have asked our Parks and Open Spaces team to see if they have an idea as to what this is. Once we have a response we will provide you with an update. ^CY

[Richmond Council Help @LBRuT_Help]

@rnli_teddington Hi there, I'm so sorry to see this. I've reported this urgently under reference: FS850690529. A member of the trees team will investigate this and take immediate action, thanks for letting us know. ^CM

[Richmond Council Help @LBRuT_Help]

@GerardCronin @LBRUT Hi there, the quickest way to raise a obstruction or complaint report for Lime bikes is by reporting them for removal with Lime directly via 0800 808 5223 or [email protected]. Alternatively if you have their app, you can log it there too. ^CM

[Richmond Council Help @LBRuT_Help]

@SebastianMicozz Morning Sebastian sorry to read this. I will escalate this as a complaint for further investigation. Please DM me your phone/email details if you would like to be contacted back regarding this. We can still log it without this info if you do not wish to be contacted. Thanks. ^CM