The L&D Dispatch

Insights from the Mind Tools Custom team, with @RossGarnerMT and @RossDickieMT.

[The L&D Dispatch @LD_Dispatch]

'Have you ever done a podcast on that?'

If you're wondering if we have a podcast on X, then we probably do! Check out the full list of 350+ episodes here: https://t.co/ctPAiV7fdj

And if you think there's a topic we haven't covered, I'd love it if you could let me know! Thanks!

[The L&D Dispatch @LD_Dispatch]

Folks in their 60s are going back to school - and I can’t wait!

Check out the story in The Atlantic: https://t.co/OkyQ4PelIW

#LifelongLearning

[The L&D Dispatch @LD_Dispatch]

FROM THE ARCHIVE: Why employee engagement surveys often fail to have an impact, and an alternative approach you can try to really listen to your colleagues at scale.

Thanks James Anderson and Donna Hamilton from Peachy Mondays!

Listen and subscribe: https://t.co/b7nuXJHGej

[The L&D Dispatch @LD_Dispatch]

This is one of my favourite projects from the Mind Tools Custom team: Tracey McDonald worked with Kash Reid and the Scottish Enterprise team to create an award-winning blended learning programme - combining e-learning, workshops and consultancy sessions. https://t.co/h4bLvvUQsz

[The L&D Dispatch @LD_Dispatch]

FROM THE ARCHIVE: Are learner surveys a waste of time?

'What did you think of the trainer?' 'How was the lunch?' These are not good questions.

Back in August 2021, @GentAhmetaj joined us to share characteristics of EFFECTIVE learner surveys.

Listen: https://t.co/PnEExvjU9h

[The L&D Dispatch @LD_Dispatch]

This project with Scottish Enterprise won the Gold award for 'Blended Learning Project Of The Year - Public Sector' at the 2021 Learning Technologies Awards.

If you're creating blended programmes, check it out for some ideas!

https://t.co/h4bLvvUQsz

[The L&D Dispatch @LD_Dispatch]

What makes a high-performing L&D team?

After 20 years of data collection, the Mind Tools Insights team identified four areas.

You can try the Learning Performance Benchmark here: https://t.co/1R5jswJaZc

View the full report: https://t.co/0LFkS97EuF

#LearningAndDevelopment

[The L&D Dispatch @LD_Dispatch]

FROM THE ARCHIVE: Psycho-metrics, Qu'est-ce que c'est?

Does your organization use psychometric assessments? Do they spark meaningful conversations or put people in boxes?

Lucie Ilbury joins Owen Ferguson and I to discuss.

Listen: https://t.co/cQUoIcoeSx

[The L&D Dispatch @LD_Dispatch]

In this multi-award shortlisted diversity project, @RossDickieMT from Mind Tools worked with Burberry to create a series of 8-bit games.

Each activity equipped colleagues with the language and mindset to promote an inclusive culture.

Find out more: https://t.co/HJFK0IcZMd

[The L&D Dispatch @LD_Dispatch]

What if we did as little as possible?

Whenever we start a compliance project, we ask: Is this a behaviour-change problem? Or do you just want to tick a box?

#LearningAndDevelopment #LearningExperienceDesign #Compliance

[The L&D Dispatch @LD_Dispatch]

FROM THE ARCHIVE: What is the value of 'values'?

We in HR spend a lot of time discussing values. Are they bullsh*t?

In this pod from August 2022, @NathalieNahai joins @RossGarnerMT and @RossDickieMT to discuss.

Listen to the episode: https://t.co/XRbtJbKGXa

[The L&D Dispatch @LD_Dispatch]

This is one of @RossGarnerMT's favourite projects, shortlisted for two awards:

- 'Excellence in the Design of Learning Content’ at the Learning Technologies Awards 2019

- ‘External Learning Solution of the Year’ at the LPI Learning Awards 2020.

https://t.co/g4XqDzZM36

[The L&D Dispatch @LD_Dispatch]

People don't want courses.

Throughout my career in L&D I've heard the mantra 'resources not courses'. It's well-intentioned and stops us rushing to build a course. But what if a course actually is the thing that people want?

#LearningAndDevelopment #LearningExperienceDesign

[The L&D Dispatch @LD_Dispatch]

FROM THE ARCHIVE: How do we make an organization 'social by design'?

In this podcast from July 2021, @Britz and James Tyer join us to share how systemic changes can increase the opportunity for learning.

Listen: https://t.co/xeQFcv9Mrq

#LearningAndDevelopment #SocialByDesign

[The L&D Dispatch @LD_Dispatch]

Friday fun! Here's a digital onboarding project that @RossGarnerMT worked on a few years back with @DawsonRichards.

This campaign-based programme leveraged animation, video, 360 video and an arcade game to help them new starts succeed in their roles.

https://t.co/FwnZzeiQyC

[The L&D Dispatch @LD_Dispatch]

'Manager as coach': Can it ever work? On this week's #MindToolsPodcast, @JenniferGarrett, @OwenFerguson, and @RossGarnerMT discuss the difficulties inherent when a manager tries to coach their team members. To hear the full episode, check out: https://t.co/qoDZJaU7ja

[The L&D Dispatch @LD_Dispatch]

Thanks to Adam Lacey and the team from Assemble You for @RossGarnerMT onto 'The Power Skills Project' podcast.

Ross discusses two approaches to #PeopleDevelopment: Short-term problem solving, and long-term personal growth.

#LearningAndDevelopment #HR

https://t.co/Jg8AlsERMi

[The L&D Dispatch @LD_Dispatch]

Coaching, once the preserve of a privileged elite (ie: the leadership team) is increasingly seen as a useful tool that can help us all perform in our roles.

In this week's #MindToolsPodcast, @JenniferGarrett explores options for democratised coaching!

https://t.co/484hETIwIH

[🇺🇦 Ross Garner @RossGarnerMT]

It’s my turn to write ‘The L&D Dispatch’ after a couple of weeks off. Check it out for #atd23 reflections and the usual mix of thoughts, insights and fun from the world of learning experience design

[The L&D Dispatch @LD_Dispatch]

The one question every learning designer should ask: ‘What if we did absolutely nothing?’

This week’s edition features @RossGarnerMT’s reflections on #atd23, with nods to @WillWorkLearn @JaclynAnku and @JD_Dillon

#learningexperiencedesign

https://t.co/sD6drd0R2k