@stanleytools it has been a month today that I was told by your customer support that my tape measure replacement would ship out. This is ridiculous. My order # is 7044212054
@SmartStartUSA I signed up for their interlock and was honored free install and removal. Today I called to verify the free removal and they are no longer honoring it. I was sent a Docusign that never existed. I need someone to make it right
@SmartStartUSA I was never given a lease agreement and I never signed any paperwork. Everything was done over the phone.
Luis Arturo Pequeno
HOBX005163
@SmartStartUSA I signed up for their interlock and was honored free install and removal. Today I called to verify the free removal and they are no longer honoring it. I was sent a Docusign that isn’t signed. Shady company and doesn’t honor their word. I regret ever signing up!!
@SmartStartUSA I was setup back in 3/2023 and my removal is coming up
I called 1-800-880-3394 and was told I am to pay 59 + 150 shop fee to remove this device
When I was signed up for this service Theresa told me the install and removal would be free and only a monthly charge would apply.